Mayo Clinic’s Senior Program Manager- Digital Technology will work in the Department of AI Implementation and Adoption with the purpose of extending our expertise through digital, data and AI enablement to consumers, patients, and providers to improve their health journey. The senior program manager will provide expertise for complex programs to ensure they can execute Mayo Clinic’s digital roadmap. The Senior Program Manager will lead the team in establishing program direction, identifying interdependencies, communicating program requirements, tracking progress, making decisions, and resolving conflicts and issues for complex program assignments.
Responsibilities:
• Responsible for guiding the Agile product team in planning and developing scope, deliverables, required resources, work plan and timing for complex initiatives.
• Coordinates work of multiple products/teams through integrated quarterly planning and backlog/roadmap development.
• Understands product strategy, and objectives and ensures organizational alignment to organizational strategy.
• Achieves visibility and transparency across product teams.
• Manages program/initiative risks and interdependencies, including mitigation strategies and contingency plans.
• Accountable for delivering against established business goals/objectives.
• Leverages data and metrics to communicate status reporting, and monitor ongoing program progress and performance.
• Ensures operational feasibility and readiness for products.
• Uses innovative thinking and advanced facilitation skills to build relationships across the organization. Characterized by the ability to work with people from diverse backgrounds
• Overall program responsibility for a set of interrelated projects of very large size and/or high complexity, under the direction of senior level leadership.
• Leads a high-performing cross-functional team that collaborates effectively and efficiently with business partners, customers, and other stakeholders.
• Communicates complex technical information in unambiguous terms to management and end users.
• Mentors members of the team.
• Supports strategic program planning, including roadmap development and execution of multi-year initiatives that may involve multiple interrelationships and complexities, requiring the development and execution of complex program plans.
• Serves as an internal subject matter expert regarding Agile program management practices, methods, and standards.
• Actively seeks to understand new and emerging technologies, their capabilities and potential applicability to Mayo Clinic needs.
• Fosters an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity of thought, an engaging work environment, and an overall continuous improvement mindset.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
• Bachelor’s Degree required. Master’s degree preferred.
• Experience managing projects and programs involving multiple technical programs involving multiple technological environments which range in complexity and demonstrates increased depth of responsibilities (13+ years)
• Experience in program management and working knowledge of agile methodologies.
• Must demonstrate mastery in the application of PMI Process Groups and Knowledge Areas. Possession of an active Program Management Professional (PgMP) certification, or a comparable current certification from a nationally recognized program management governance body with a specialized emphasis in program management is preferred, but not required.
• Exceptional communication, negotiation, consensus-building, and listening skills.
• Demonstrated competencies in strategic and systems thinking, decision making, leading people, change management, influence without authority, and be able to successfully handle and navigate ambiguous situations.
• Possess a consumer-centric mindset, humanistic and agile approach aimed at delivery of valuable outcomes.
• Ability to collaborate effectively and build strong relationships with business and technical stakeholders with different needs and requirements.
• Experience navigating transformation in highly regulated industries is a plus.
• Ability to lead through influence and direct multiple complex products in an ambiguous environment.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Skills Required
- Bachelor's degree
- 13+ years of experience managing projects and programs involving multiple technical programs and technological environments
- Experience in program management
- Working knowledge of Agile methodologies
- Mastery of PMI Process Groups and Knowledge Areas
- Exceptional communication, negotiation, consensus-building, and listening skills
- Strategic and systems thinking, decision-making, people leadership, change management, and influence without authority
- Ability to navigate ambiguous situations and lead multiple complex products
- Consumer-centric mindset and humanistic, Agile approach
- Ability to collaborate with business and technical stakeholders
- Active PgMP certification or comparable program management certification from a nationally recognized governance body
- Master's degree
- Experience navigating transformation in highly regulated industries
Mayo Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.
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Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
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Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
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Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.
Mayo Clinic Insights
What We Do
Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.
