Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The AIML Engineer is responsible for designing and implementing an AI focused architecture involving different data sources (pdfs, excels, macros, APIs, etc) prepared for different models (ML,GenAI and LLMs) that work in a cohesive way for various use cases for the consumers.
Engineer will also be responsible for finding AIML opportunities and implementing AI/ML solutions within Sales and Digital space to improve/enhance user experience, automate manual process and make predictive analysis in consumer journey and support with competitive analysis and study. The candidate should be proficient in Python and have a solid understanding of AI/ML concepts and techniques.
Primary Responsibilities:
- Design, develop, and implement AI/ML models to solve complex business problems
- Collaborate with cross-functional teams to identify opportunities for AI/ML integration
- Conduct data analysis and interpret results to drive decision-making
- Stay current with the latest trends and advancements in the field of AI/ML
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 8+ years of experience in Python using common data science libraries such as scikit-learn and Databricks
- 3+ years of experience applying NLP (transformers, gpt,etc) in a production setting using large amounts of data
- 2+ years of experience applying LLMs (RAG, vector db, embeddings) to solve real world problems
- Experience applying data science techniques in a commercial enterprise, including supervised, unsupervised learning, NLP, time-series forecasting and other statistical analyses
- Experience building APIs for the models
- Good experience with one of the cloud platforms (Azure, AWS or GCP). Having Azure cloud experience is more preferred
- Solid written & verbal communication skills; including the ability to present detailed analyses to a broad audience
- Proven organized self-starter, with drive and commitment; able to work with little supervision
- Solid analytical, quantitative, problem-solving, and critical thinking skills
Preferred Qualification:
- Experience using vision and speech models in GenAI
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- 8+ years of experience using Python with common data science libraries such as scikit-learn and Databricks
- 3+ years of production experience applying NLP, including transformers and GPT, with large amounts of data
- 2+ years of experience applying LLMs, RAG, vector databases, and embeddings to real-world problems
- Experience applying supervised learning, unsupervised learning, NLP, time-series forecasting, and statistical analysis in a commercial enterprise
- Experience building APIs for AI/ML models
- Experience with at least one cloud platform: Azure, AWS, or GCP
- Strong written and verbal communication skills, including presenting detailed analyses to broad audiences
- Ability to work independently with strong organization, initiative, drive, and commitment
- Strong analytical, quantitative, problem-solving, and critical-thinking skills
- Experience using vision and speech models in generative AI
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.