Senior AI/ML Engineer Vice President

Overview of the Role:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.
The AI & ML Engineer, Vice President will be instrumental in implementing architecture and engineering processes, and best practices to enable & enhance AI capabilities to Citi’s Vistula Assistant CitiBot that is available for Citi.com customers. The candidate should have knowledge of AI & ML solutions, modern micro-services architectures, and cloud infrastructure. The role is responsible for exploration, technical advisory, development and maintenance of AI services using secure, safe, and robust architecture(s).
 

Responsibilities:

• Designing, implementing, and maintaining secure and stable AI/ML solutions using leading AI technology frameworks, including conversational AI solutions
• Aligning AI/ML use cases with business strategies and key performance indicators and other metrics
• Hands on work with one of the major AI programming languages Java, Python, Ruby, etc. Develop and maintain applications using Node.js and JavaScript, along with relevant frameworks.
• Working closely and lead software engineers to build new applications to run on AI/ML platforms. Perform data analysis, feature engineering, and NLP training to optimize model performance. Run what you build.
• Monitoring current and future trends and advancements in AI, machine learning, and other emerging technologies. Measure the performance & adjust.
• Provide vision for relevant technology systems, including those that support enterprise risk management and independent compliance applications, ensuring that engineers use blueprints, architecture, patterns, and design.
• Explore and prototype novel techniques in generative AI/ML including fine-tuning, reinforcement learning with various of reward strategies, transfer learning, and multimodal alignment. Build and maintain chatbot solutions using Kore.AI ChatBot builder platforms
• Capable of building, articulating, and presenting new ideas to technical, non-technical, and business communities. 
• Experience managing vendor interactions for troubleshooting sessions, enhancement requests, and guiding vendor roadmaps to meet Citi standards and functional requirements. 
• Self-starter able to work with minimal supervision and in a global team of members with diverse skills and backgrounds.
• Contribute to the development of Generative AI use cases and proof-of-concept projects. Knowledge of GenAI services on GCP, AWS or Azure. Knowledge of Loggly & Splunk logging management applications.

Recommended Qualifications:

• 6+ years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.