Senior AI Engineer

Posted Yesterday
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Hanoi, VNM
In-Office
Senior level
eCommerce • Software
The Role
Design, build, deploy, and optimize scalable, highly available agentic AI systems for a SaaS content-production platform. Integrate AI models into production, monitor performance, reduce cost, mentor junior engineers, and communicate progress to stakeholders.
Summary Generated by Built In
ABOUT CREATIVE FORCE
Creative Force is the industry's leading content production management (CPM) platform - an AI-native workflow engine that orchestrates people, assets, and services end to end. This is next-generation SaaS: large language models and computer vision are embedded at every step of the content creation workflow, automating routine work, keeping humans in the loop for judgment calls, and enabling teams to deliver higher-quality content faster. Our platform is trusted by many of the world's most prominent retailers, brands, and commercial studios.
Headquartered in Holstebro (Denmark), we pride ourselves on being a global company, with major offices in Boston, Hanoi (Vietnam), and remote team members across the US and Europe.
Most importantly, we believe great ideas come from everywhere. We’re an equal-opportunity employer and welcome applicants of all backgrounds, experiences, and identities to join us in shaping the future of creative production.
YOUR MISSION
We are seeking an experienced AI Engineer to join our team to develop and implement AI solutions to solve business problems. The ideal candidate will have a strong background in AI and software development, with experience in implementing and deploying enterprise AI services on cloud platforms. Additionally, this candidate should be able to work collaboratively with other team members to integrate AI solutions into existing systems.

HOW YOU'LL MAKE AN IMPACT
- Study and understand our current business to identify potential areas where AI can be applied.
- Design the scalable, HA agentic AI system.
- Develop, implement and deploy AI solutions to solve real-world business problems.
- Monitor & optimize AI solutions for performance, scalability and reliability.
- Collaborate with the AI team and software engineers to build, integrate, and maintain AI models in production systems.
- Integrate AI solutions into existing systems.
- Optimize performance and cost for our system.
- Work collaboratively with software developers to ensure successful deployment of AI services.
- Communicate results and progress clearly to technical and non-technical stakeholders.
- Stay up-to-date with the latest developments in AI, machine learning and AI application architectures.
- Training and coaching for junior members.

WHO WE'RE LOOKING FOR
- Bachelor's or Master's degree in computer science, artificial intelligence, or related field.
- 5+ years of experience software development with at least 3 years in AI engineering with proven hands-on work.
- Strong experience in software system design, Agentic AI architectural design patterns.
- Solid understanding of core AI concepts: reasoning, planning, RAG, multi-agent systems.
- Strong experience in AI Evaluation.
- Strong Python, FastAPI programming skills.
- Strong experience in cloud computing (AWS services such as SageMaker, ECS, Lambda, Step Function, S3, SQS…etc).
- Familiar with microservices, event driven architectures.
- Familiar with setup a data pipeline with cost efficiency and security in mind.
- Experience with AI tools and technologies, such as LangChain, TensorFlow, PyTorch, MCP, and scikit-learn.
-  Must have experience with using AI in your daily work, from learning, research to architecture, coding, testing and documenting. Familiar with Claude Code.
- Demonstrated ability to develop, implement and integrate AI solutions to SaaS systems.
- Familiar with software engineering practices, such as version control, testing, and deployment.
- Ability to quickly learn and understand new business domains and identify potential areas for AI applications.
- Experience fine-tuning generative AI models is a plus.
- Excellent communication and collaboration skills.
- Good in English communication.

WHY YOU'LL LOVE WORKING HERE
- Attractive salary package.
- Building large-scale SaaS for global.
- Healthcare: Annual health check-up, Premium Healthcare Insurance for you and your loved ones.
- International working environment, flat and transparent organization.
- Working & growing with Young, Ambitious & Talented Team.
- Flexible working time, from Monday to Friday.
- Work hard, rest well: Enjoy 15 days of annual leave.
- Prioritizing a work-life balance with the flexible work-from-home policy.
- Various training on hot-trend technologies, best practices, and soft skills.
- Social – Health – Insurance paid fully.
- Free in-house entertainment facilities, coffee, and snack.
- Company trip, big annual year-end party every year, team building, etc.
And much more, join us and let yourself explore other fantastic things!

About
eCommerce is powered by content. Creative Force is the leading workflow platform for eCommerce content production at scale.Creative Force gives you insightful real-time data without taking you out of your favorite applications, automating repetitive administrative tasks like file naming and syncing and freeing creatives to focus on their actual work.It’s an end-to-end solution—from sample intake to web upload—made specifically for busy content studios. No more spreadsheets, manual data entry, style guide confusion, constant switching between apps, “status?” emails, or lost samples.Say yes to reduced lead times, higher throughput, lower costs, and happier customers.Transparency, automation, and optimization will turn high-volume content studios into incredibly-high-volume content studios.

Skills Required

  • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or related field.
  • 5+ years software development experience with at least 3 years in AI engineering with hands-on work.
  • Strong experience in software system design and Agentic AI architectural design patterns.
  • Solid understanding of core AI concepts: reasoning, planning, RAG, multi-agent systems.
  • Strong experience in AI evaluation.
  • Strong Python and FastAPI programming skills.
  • Strong experience with cloud computing (AWS services such as SageMaker, ECS, Lambda, Step Functions, S3, SQS).
  • Familiarity with microservices and event-driven architectures.
  • Experience setting up data pipelines with cost efficiency and security in mind.
  • Experience with AI tools and libraries such as LangChain, TensorFlow, PyTorch, MCP, and scikit-learn.
  • Daily practical experience using AI across research, architecture, coding, testing, and documentation; familiarity with Claude Code.
  • Demonstrated ability to develop, implement and integrate AI solutions into SaaS systems.
  • Familiarity with software engineering best practices: version control, testing, and deployment.
  • Experience fine-tuning generative AI models.
  • Excellent communication and collaboration skills and good English communication.
  • Experience training and coaching junior team members.
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The Company
HQ: San Francisco, CA
105 Employees
Year Founded: 2019

What We Do

E-commerce 
Is powered by content and we are building the software to produce content at scale. Creative Force gives you insightful real-time data without taking you out of your favorite applications, automates repetitive administrative tasks like file naming and syncing, and frees creatives to focus on their actual work. It’s an end-to-end solution—from sample intake to web upload—made specifically for busy photo studios. No more spreadsheets, manual data entry, style guide confusion, constant switching between apps, “status?” emails, or lost samples. Yes to reduced lead times, higher throughput, lower costs, and happier customers. Transparency, automation, and optimization will turn high-volume photo studios into incredibly-high-volume photo studios.

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