(Senior) AI Engineer - Conversational AI Systems (m/w/d)

Posted Yesterday
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Berlin, DEU
In-Office
Senior level
Artificial Intelligence • Big Data • eCommerce • Software
The Role
Design, build, and iterate a conversational, product-aware assistant using agent orchestration, RAG-based retrieval, and explainable evaluation. Implement frontend conversational UIs (React, streaming/SSE) and backend orchestration (Python), integrate vector stores and retrieval pipelines, optimize prompts and monitoring metrics (hallucination, quality, safety), and collaborate with product and engineering teams to prototype and productionize AI capabilities.
Summary Generated by Built In

We are building a conversational AI experience at idealo – a product-aware assistant that helps users explore, compare, and decide on purchases through natural dialogue. The system integrates capabilities like RAG-based access to product data, agent orchestration, and explainable result evaluation.

As an AI Engineer, you will combine conceptual thinking with hands-on engineering to design, implement, and evolve this AI-native experience. You will stay up-to-date in this dynamic field, continuously testing the latest AI developments and integrating them into production systems when they meet a real business need. You will work closely with our Fullstack Developers and AI Engineers, collaborating across the stack to deliver robust, scalable AI workflows that connect seamlessly with idealo’s product ecosystem.

About your new role

  • Build a sustainable, modular agent-style application that integrates existing components and conversational UIs.

  • Develop and iterate frontend conversational formats (React, streaming/SSE) and connect them to backend services and prompt systems.

  • Design, implement, and evolve agent architectures using common patterns and frameworks (e.g. Strands Agents, orchestrator/sub-agent designs on Amazon Bedrock AgentCore).

  • Work with product search and retrieval pipelines to ensure relevant and up-to-date retrieval of product information.

  • Develop and evaluate prompt flows – optimizing language quality, task alignment, and output stability.

  • Define and monitor AI-specific non-functional requirements (e.g. hallucination rate, response quality, content safety, explainability).

  • Stay on top of new AI capabilities, assess them critically, and integrate them into production systems when they add clear business value.

  • Collaborate closely with product teams, Fullstack Developers, and MLEs to translate user and business needs into a flexible AI roadmap.

Skills & Requirements

  • Proven experience building agent-style applications with real-world impact (LLM orchestration, tools, memory, autonomy).

  • Hands-on knowledge of retrieval / RAG concepts and implementation (must).

  • Track record in prompt engineering, prompt evaluation, and optimization strategies.

  • Strong skills in both frontend development (conversational UIs) and backend orchestration (Python).

  • Experience with retrieval architectures, context assembly, and vector stores.

  • Ability to think conceptually and strategically about AI systems, while executing on technical implementation.

  • Deep curiosity and initiative: you enjoy fast prototyping, experimentation, and iterative design.

  • Bonus: Experience in AI system scaling, performance tuning, and quality assurance.

At idealo you can expect
  • You want to further your education? We take your personal development goals seriously and, in addition to our idealo Learning Hub, eLearning offerings (e.g., Udemy), coaching & mediation, we also offer you the opportunity to benefit individually from additional learning and development budget.

  • And what about the office? Our office in the heart of Berlin offers free organic breakfast, excellent free lunch (vegan and vegetarian), as well as free coffee, lemonades and after-work beer, in addition to the "standard foosball". It also has a fabulous rooftop terrace with view of the whole of berlin where you can network with colleagues from our group of companies.

  • In need of additional support in any areas of your life? We offer free counseling and support in all areas of life (professional, private, family, health, etc.) in cooperation with the pme-Familienservice.

  • You want full flexibility on your way to work and beyond? No problem with a job bike or Deutschlandticket - and it's environmentally friendly, too!

  • Want to keep yourself fit? We offer many different fitness and sports options, such as an Urban Sports or Gympass membership, to suit your personal needs.

  • And what else is there? Of course, success must be celebrated! In addition to team events, you can also expect big company events and other moments of organized connection with others in the company and your team throughout the year!

#LI-MR1

Skills Required

  • Proven experience building agent-style applications with LLM orchestration, tools, memory, and autonomy.
  • Hands-on knowledge of retrieval / RAG concepts and implementation.
  • Track record in prompt engineering, prompt evaluation, and optimization strategies.
  • Strong frontend development skills for conversational UIs (React, streaming/SSE).
  • Strong backend orchestration skills (Python).
  • Experience with retrieval architectures, context assembly, and vector stores.
  • Ability to conceptually design AI systems and execute technical implementations.
  • Fast prototyping, experimentation, and iterative design mindset (curiosity and initiative).
  • Experience in AI system scaling, performance tuning, and quality assurance.
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The Company
492 Employees
Year Founded: 2000

What We Do

idealo is one of Europe's leading online comparison platforms for products, helping consumers make the best purchasing decisions by providing transparency in e-commerce. Headquartered in Berlin, it is one of the largest e-commerce websites in Germany and operates across several European markets. The company is majority-owned by the transatlantic media company Axel Springer SE and focuses on providing high-quality traffic and sales drivers for its partners.

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