AI Governance Lead

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AI adoption at GetYourGuide is growing fast, and the decisions made now — about what we build, what we allow, and how we govern it — will shape the company for years. This is a high-visibility, cross-functional role that sits at the intersection of AI strategy, security, legal, and product.

You’ll work directly with the AI Council, IT, Security, and Legal, and partner with AI-focused teams across the business. The role reports into SaaS Operations and operates with company-wide scope: you will build and operate the technical foundations for AI adoption, execute against the governance framework and strategic direction set by IT leadership, and be the go-to technical owner for putting AI governance into practice day to day..

Bring GetYourGuide's internal AI governance framework to life, from policy into practice. This means:

• Build and operate the technical foundations that put the AI governance framework into practice: implement the standards, guardrails, and tooling that determine how AI tools are evaluated, adopted, and used across the company.
• Execute against the AI enablement roadmap, balancing innovation velocity with security, compliance, and operational integrity.
• Serve as the primary technical point of contact internally, the go-to advisor for teams navigating tooling choices and shadow AI risks, escalating governance calls to IT leadership when needed.
• Support cross-functional alignment between AI, Security, Legal, and business stakeholders, translating technical trade-offs into clear recommendations for decision makers.
• Drive the reduction of shadow AI and fragmentation across the organization through governance structures that are practical enough to actually get adopted.
• Evaluate AI platforms and tools and recommend selections based on security posture, compliance requirements, and long-term operational fit, not just near-term capability.

AI Enablement and Delivery

• A track record of implementing AI governance frameworks, tooling, or enablement programs at scale.
• Strong technical judgment on where to move fast and where to slow down when rolling out AI capabilities.

Cross-functional Influence

• Experience operating at the intersection of technical and non-technical stakeholders.
• Ability to challenge assumptions, surface the real problem behind a request, and guide decisions under ambiguity without waiting for permission.

Technical Breadth

• Solid generalist background across platform, SaaS, or systems environments — enough to evaluate AI tooling credibly and ask the right hard questions.
• Fluency in security, compliance, and data governance considerations specific to AI: model risk, data residency, access controls, auditability.

Execution at Scope

• Comfortable owning initiatives from 0 to 1 — problem definition through implementation and iteration.
• Can operate in a fast-moving, ambiguous environment and make high-quality decisions without perfect information.

• You've built and scaled an AI enablement or platform function from the ground up.
• Background in cybersecurity, privacy, or legal/compliance adjacent roles.
• Experience in a high-growth tech company navigating rapid AI adoption.
• Sysadmin or platform engineering background that gives you technical credibility with engineering teams.

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

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