ABOUT SINGLESTORE & THE TEAM
SingleStore is the Intelligence Platform powering real-time data, analytics, and AI experiences at enterprise scale. Internally, we practice what we preach through our AI & Automation Center of Excellence (CoE): a unit that partners with cross-functional teams to identify high-friction business problems and solve them using AI, automation, and data. As a Senior AI & Automation Manager, you will be overseeing the AI CoE and working directly with executive leadership to tackle the company's highest-impact problems.
WHAT YOU'LL DO
● AI agent development: Building and refining AI agents (e.g., Glean or custom agents) to automate knowledge retrieval, extract intelligence, and support decisions.
● Automation workflows: Design and build automation pipelines to eliminate manual and repetitive processes.
● Data analysis & pipelines: Write Python and SQL to extract, transform, and analyse data from internal systems (Salesforce, data warehouse, etc.), including building scoring and prioritization models.
● Stakeholder discovery: Engage with cross-functional teams to understand pain points, document requirements, and translate them into structured problem statements.
● Process improvement: Identify workflow inefficiencies, propose solutions, and drive implementation end-to-end with strong ownership.
● Project management: Independently scope, sequence, and deliver technical projects.
● Enablement/Team management: Guide or mentor junior team members on technical execution, and act as the go-to resource for AI/automation capability across the org
QUALIFICATIONS / SKILLS
Background
- 4-6 years of experience in AI, automation, data science or analytics
- Bachelor's degree in Computer Science Engineering, or a related technical field
- Preferred background in SaaS, particularly working with cross-functional teams
Technical Competencies
- Proficient in Python (Pandas, NumPy, Scikit-learn), able to write scripts for data processing, ELT pipeline, API calls, and automation logic
- Strong SQL and data skills, with expertise in writing queries and working with data structures, joins, and aggregations
- Experience using AI to build agents that solve real-world use cases using frameworks or custom tooling
- Hands-on experience with automation tools such as n8n, Zapier, Make, Workato, or custom-built automation solutions
- Strong systems thinking, with the ability to consider data flow, scalability, and downstream impact rather than focusing only on immediate outputs
- Experience using Claude Code or similar AI coding assistants to build or configure MCP servers
- Experience integrating third-party systems through APIs and webhooks
Professional Competencies
- Strong problem-solving skills, with the ability to translate ambiguous business problems into structured technical requirements
- High sense of ownership, self-motivated, able to drive tasks end-to-end, and proactive in dentifying and communicating blockers
- Strong communication and collaboration skills, confident working with non-technical stakeholders, able to present findings clearly, and effective with cross-functional teams
Skills Required
- 4-6 years of experience in AI, automation, data science or analytics
- Bachelor's degree in Computer Science, Engineering, or related technical field
- Preferred background in SaaS and working with cross-functional teams
- Proficient in Python (Pandas, NumPy, Scikit-learn) for data processing, ELT, API calls, and automation logic
- Strong SQL skills, writing queries with joins and aggregations
- Experience building AI agents (Glean or custom agents) to solve real-world use cases
- Hands-on experience with automation tools (n8n, Zapier, Make, Workato) or custom automation solutions
- Experience integrating third-party systems via APIs and webhooks
- Experience using Claude Code or similar AI coding assistants to build or configure MCP servers
- Strong systems thinking regarding data flow, scalability, and downstream impact
- Ability to scope, sequence, and independently deliver technical projects (project management)
- Experience mentoring or guiding junior team members and enabling AI/automation capabilities across the org
- Strong problem-solving, ownership, communication, and collaboration skills with non-technical stakeholders
What We Do
SingleStore helps businesses adapt more quickly, embrace diverse data and accelerate digital innovation by operationalizing all data through one platform for all of their moments that matter. These capabilities are provided as a service in AWS, Azure, and GCP and through your own deployments with SingleStore Managed Service and SingleStore DB. Visit www.singlestore.com or follow us on Twitter @SingleStoreDB. Founded in 2011, SingleStore delivers innovative breakthroughs for modern data workloads spanning transactions, analytics and AI for leading businesses undergoing digital transformation. Backed by GV (formerly Google Ventures), Glynn Capital, Accel, Caffeinated Capital, Data Collective and IA Ventures. SingleStore employs over 200 people across its offices in Portland, San Francisco, Seattle, Silicon Valley, Lisbon, London and the Ukraine. As a converged data platform leader, with hundreds of customers including more than half of the world’s top 10 banks, two of the top three telcos, and 12 of the Fortune 50. In 2019, the company introduced the world to Helios, now called SingleStore Managed Service, its cloud database available in AWS, GCP and Azure. SingleStore is proud to work with leading partners such as IBM/Red Hat, Virtusa, FiServ, InfoSys, and Tata to deliver innovative solutions to customers.
Why Work With Us
SingleStore is designed for the world’s SaaS builders, data leaders and digital disruptors. Brands like Hulu, Uber, Comcast and more choose SingleStore to reduce operational and design burdens of their real-time analytical applications to supercharge limitless data experiences. That means riders quickly connect with their drivers.
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