The Role
The Senior AI Automation Engineer will design and implement automation solutions leveraging AI integrations and cloud technologies, while collaborating with clients to optimize business processes.
Summary Generated by Built In
Black Birch Technology Group is seeking a highly skilled and hands-on
AI Automation Engineer (Senior) to design, build, and deploy
production grade automation solutions for both internal operations and
client environments.
This is an engineering focused role for someone who enjoys solving
operational challenges through scalable automation, AI integrations,
and cloud technologies. The ideal candidate combines strong technical
execution with process analysis, solution architecture, and client
collaboration skills.
You will work extensively with Microsoft Power Platform, Microsoft
365 Copilot, Claude, n8n, Dataverse, SharePoint, and Azure
technologies to create intelligent workflow solutions that improve
efficiency, reduce manual work, and support business growth.
RequirementsAutomation Engineering
• Design, develop, and maintain end to end automation solutions
using Microsoft Power Automate and n8n
• Build scalable cloud workflows integrating SharePoint, Outlook,
Teams, Excel Online, Dataverse, and external APIs
• Create reusable and productized automation frameworks deployable
across multiple client tenants
• Develop automation standards, governance practices, and
deployment documentation
AI & Generative AI Integration• Integrate Generative AI capabilities into workflows using Claude,
Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI
• Develop AI powered solutions for document extraction,
summarization, classification, validation, and decision support
• Configure AI assisted intake, reporting, and operational
automation systems
• Evaluate and implement emerging AI tools and automation technologies
Power Platform Development• Build and maintain Power Apps including canvas and model driven applications
• Design operational dashboards, intake portals, approval systems,
and reporting tools
• Develop Dataverse solutions with environment variables and
connection references for enterprise deployment
• Support integration between Power Platform and third party systems
Process Analysis & Solution Design• Lead discovery workshops with internal stakeholders and clients
• Analyze current state business processes and identify automation opportunities
• Create Process Definition Documents (PDD) and Solution Design
Documents (SDD)
• Translate operational requirements into scalable technical solutions
Operational & Client Support• Troubleshoot automation failures, integration issues, and system
performance concerns
• Monitor automation health, reporting accuracy, and workflow
optimization opportunities
• Collaborate with cross functional teams including Operations,
IT, HR, Security, and Client Services
• Provide technical guidance and mentoring to junior team members
when needed
Example Projects• AI powered data consolidation workflows replacing manual Excel
and email processes
• Automated document extraction and validation solutions with
audit trail capabilities
• Outlook to Jira timesheet automation using calendar data
• Zero inbox email triage and auto labeling workflows
• Multi tenant Microsoft 365 reporting solutions through Lighthouse
• Productized Dataverse applications deployable across multiple
client tenants
Required Qualifications• 4+ years of experience in automation engineering, systems
integration, or Power Platform development
• Strong experience with Microsoft Power Automate and Power Apps
• Hands on experience with Generative AI integrations and API
based AI tools
• Experience working with Microsoft 365, SharePoint Online, Teams,
Outlook, and Dataverse
• Experience building and troubleshooting REST API integrations
and HTTP actions
• Strong understanding of workflow architecture, process
optimization, and automation governance
• Professional English communication skills
Preferred Qualifications• Experience with n8n workflow automation
• Experience with Microsoft 365 Copilot and Copilot Studio
• Experience with Azure services and Azure OpenAI
• Familiarity with Microsoft Lighthouse and multi tenant administration
• Knowledge of security, compliance, and enterprise deployment
best practices
• Experience working in consulting or client facing environments
Technical Skills• Microsoft Power Platform
• Power Automate
• Power Apps
• Dataverse
• SharePoint Online
• Microsoft 365 Copilot
• Copilot Studio
• Claude API / MCP
• n8n
• Azure / Azure OpenAI
• REST APIs & HTTP integrations
• Excel Online
• Microsoft Teams & Outlook
Soft Skills• Strong problem solving and analytical thinking
• Excellent communication and documentation skills
• Ability to manage multiple projects simultaneously
• Client focused mindset
• Strong attention to detail
• Self driven and solution oriented
• Comfortable working in fast paced environments
Why Join Black Birch Technology Group• Work on cutting edge AI and automation initiatives
• Build enterprise grade solutions with real business impact
• Collaborate with innovative teams and clients across industries
• Opportunity for growth within a rapidly evolving AI and
automation practice
• Flexible hybrid and remote work environment
Skills Required
- 4+ years of experience in automation engineering, systems integration, or Power Platform development
- Strong experience with Microsoft Power Automate and Power Apps
- Hands on experience with Generative AI integrations and API based AI tools
- Experience working with Microsoft 365, SharePoint Online, Teams, Outlook, and Dataverse
- Experience building and troubleshooting REST API integrations and HTTP actions
- Strong understanding of workflow architecture, process optimization, and automation governance
- Professional English communication skills
- Experience with n8n workflow automation
- Experience with Microsoft 365 Copilot and Copilot Studio
- Experience with Azure services and Azure OpenAI
- Familiarity with Microsoft Lighthouse and multi tenant administration
- Knowledge of security, compliance, and enterprise deployment best practices
- Experience working in consulting or client facing environments
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The Company
What We Do
Black Birch Group is a premier IT concierge and service provider that offers white-glove IT, Governance-Risk-Compliance (GRC), and Business Process Outsourcing (BPO) services. They aim to help MSPs and growing businesses scale by unifying various functions into a single operating model.
