How do you help a growing function scale its impact without losing consistency, quality, or speed? As our Senior Advisor of Value Engineering Operations, you will build the systems, standards, and workflows that help Coveo’s Value Engineering function operate more effectively and scale more consistently across the business.
This role is primarily focused on creating the operational backbone behind the function - from shared tools and templates to governance, knowledge flows, and automation. At the same time, you will help extend the impact of Value Engineering across Coveo by improving adoption of self-serve value tools, turning field insight into reusable guidance, and helping teams stay aligned on how Coveo creates value as products and priorities evolve.
As our Senior Advisor of Value Engineering Operations, you will:- Own the shared tools, templates, and repositories that support Value Engineering work across the team and the wider organization.
- Establish governance for templates, automations, and shared assets so they remain current, trusted, and easy to adopt.
- Drive adoption and effective use of Coveo Lift (Value Engineering Platform) and other self-serve value tools across the organization.
- Build repeatable workflows to capture insights from Business Architecture, Value Engineering, and Transformation and turn them into recurring digests, shared resources, and reusable guidance.
- Translate major product, launch, and strategic developments into clear value guidance and enablement for teams across Coveo.
- Identify and launch priority automation and AI-enabled workflows that reduce manual work and improve how value knowledge is captured, maintained, and scaled.
- 5+ years of experience in operations, enablement, consulting operations, program management, knowledge management, or similar roles focused on scaling team effectiveness.
- Track record of building repeatable processes, shared systems, or operating models that improve consistency and efficiency.
- Strong program management and execution skills, with the ability to run multiple initiatives and keep shared systems reliable and up to date.
- Excellent communication skills, with the ability to turn team input into clear standards, documentation, and reusable resources.
- Experience in or supporting consulting, value engineering, pre-sales, or other customer-facing strategic teams.
- Familiarity with automation tooling, AI-assisted workflows, or process improvement initiatives.
- Experience creating internal digests, enablement assets, or knowledge-sharing programs that help teams learn from each other.
- Ability to balance structure and governance with practicality and ease of adoption.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 5+ years of experience in operations, enablement, consulting operations, program management, knowledge management, or similar roles
- Track record of building repeatable processes, shared systems, or operating models
- Strong program management and execution skills
- Excellent communication skills
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
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