Senior Advisor, Operational efficiency

Posted Yesterday
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2 Locations
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Advise on and lead complex strategic projects to improve business processes and operations. Develop policies, standards and programs, analyze major issues, monitor industry trends, and represent the unit with stakeholders and external partners.
Summary Generated by Built In

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead development projects and strategic initiatives that are complex and innovative. Your initiatives require extensive knowledge of your specialty area. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More specifically, you will be required to:

  • Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
  • Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
  • Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
  • Monitor the industry to understand and anticipate trends in your specialty area and make recommendations
  • Represent your unit before decision-making bodies
  • Represent Desjardins’s position when making agreements with external partners and organizations.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Communicates effectively, Interpersonal Savvy, Strategic mindset, Work processes

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-07-3

Skills Required

  • Bachelor's degree in a related field
  • Minimum of six years of relevant experience
  • Knowledge of French
  • Advanced proficiency in English
  • Effective communication skills
  • Interpersonal savvy
  • Strategic mindset
  • Familiarity with work processes and operational efficiency methodologies
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The Company
Calgary, AB
40,858 Employees

What We Do

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News

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