Senior Advisor, Digital Content and Communications

• Define and implement a multi-channel digital content strategy (social media, newsletters, microsites, videos, etc.) aligned with the company's communication objectives.
• Develop outreach plans by audience (general public, partners, media, influencers) and by initiative (campaigns, events, speeches).
• Ensure narrative and visual consistency of the organization across all external digital platforms.

• Design and produce original, multi-format, bilingual content (articles, video clips, podcasts, animations, social publications).
• Supervise mandates entrusted to external suppliers (agencies, freelancers, studios) and ensure the quality of deliverables.
• Develop high value-added content series, promoting engagement and sharing.

• Manage the organization's social media accounts: publishing, moderation, monitoring, optimization.
• Deploy audience growth and engagement strategies on key platforms (LinkedIn, Instagram, TikTok, YouTube, Facebook, Glassdoor, Indeed).
• Ensure a constant watch on digital trends, reputation issues and opportunities for influence.

• Work closely with the Public Affairs, Media Relations, Partnerships and Executive teams.
• Advise internal stakeholders on digital communication best practices.
• Participate in the planning and execution of awareness, positioning and mobilization campaigns.

• Define performance indicators and produce regular reports (dashboards, comparative analyses, recommendations).
• Testing new formats, platforms and approaches to maximize the impact of digital communications.
• Ensure continuous improvement of practices and tools.

• University degree in communications, journalism, public relations or related field.
• Minimum of 7 to 8 years of experience in digital communications, content management and social media.
• Experience in managing international brands, including adapting and localizing content for different markets and audiences.
• Excellent knowledge of social platforms, analytics and publishing tools (Meta Business Suite, Cision, Meltwater, Google Analytics).
• Advanced skills in copywriting, visual storytelling, multi-format content creation.
• Experience in managing digital projects and coordinating external vendors.
• Bilingualism (French/English) required.
• Strategic sense, editorial rigor, creativity and ability to navigate complex environments.

• An influential role within a communications team known for its impact and agility.
• The opportunity to contribute to large-scale projects related to the organization's influence, reputation and digital presence.
• A stimulating, collaborative environment that is open to innovation.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.