Senior Advisor – Best Buy Business
You’ll love it here! We are hiring immediately for a Senior Advisor – Best Buy Business to join our in-store Business Solution Centre.
In this role, you will play a key part in bringing the Best Buy Business experience to life in-store by supporting local SMB, mid-market, and public sector customers with consultative, solutions-focused service. You will take the time to understand each customer’s business needs, recommend tailored technology and services solutions, and help connect them with the right Best Buy Business programs, resources, and sales support.
As a senior advisor, you will be the expert on all B2B solutions offered in the Business Centre, share product and industry knowledge, and help create a business-ready department through strong merchandising, functional demos, and operational excellence. By combining leadership, business acumen, product expertise, and a passion for customer experience, you will help grow awareness of Best Buy Business while supporting long-term customer relationships and business growth.
Join us and grow your career with our Best Buy Business team in-store as a senior advisor.
What you’ll do:
Act as the in-store expert for all B2B solutions offered within the Business Solution Centre, sharing product and industry knowledge while supporting a business-ready department through strong merchandising, functional demos, and operational excellence.
Deliver a consultative, solutions-focused experience for SMB and mid-market customers by understanding their business needs, challenges, and growth goals.
Recommend and provide end-to-end technology solutions, including hardware, accessories, services, and Best Buy Business programs tailored to each customer.
Build strong relationships with local business owners and collaborate with the Best Buy Business sales team to support leads, demos, and customer engagement.
Maintain an organized, well-merchandised department by ensuring product availability, signage, security, and functional demos.
Stay current on B2B technology products, industry trends, and vendor offerings through continuous training, while sharing knowledge with the team and supporting vendor events.
Meet company performance targets and ensure compliance with installation procedures, corporate security, privacy policies, and health and safety standards
Support deal registration opportunities by identifying eligible customer projects, partnering with vendors and the Best Buy Business sales team, and helping ensure customers receive the right pricing, programs, and solution support.
What we’re looking for:
Strong communication skills, conflict resolution, high attention to detail
2+ years sales experience, B2B experience
High School or equivalent
Flexible availability
Technical or professional certification considered an asset
Why you’ll love it here:
Employee discounts on awesome tech
Competitive compensation and benefits
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Base pay range
Hourly pay rate: $19.36 - $22.33Pay may vary by province. Pay listed is for the location advertised.
Unit 2070L - 5000 Highway 7 East, Markham, ON L3R 4M9
This posting is for a vacancy.
Skills Required
- Strong communication skills, conflict resolution, high attention to detail
- 2+ years sales experience, B2B experience
- High School or equivalent
- Flexible availability
- Technical or professional certification
Best Buy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
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Leave & Time Off Breadth — Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
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Strong & Reliable Incentives — Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.
Best Buy Insights
What We Do
At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
Why Work With Us
Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.
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