The Sr. Advanced Software Engineering Manager will be responsible for managing the software engineers and quality engineers for the front end Checkout/Cart team and the front end Post Order team, which includes Cart, Checkout, Grocer Pickup and Delivery, Substitutions, Receipts, Refunds, and Purchase History. These two teams are at the heart of our eCommerce experience and are critical to improving key business performance metrics.
Direct and manage the software design, development, implementation and support of multiple teams and/or their supporting processes to meet organizational expectations. Lead the strategic direction and function as a liaison across the Technology and Digital organization, and business stakeholders. Lead and uphold the associate continuous high-performance process. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Manage development and support team(s) and associates who are responsible for all phases of the system development and implementation process including analysis, design, development, implementation, testing, and ongoing support
- Lead multiple product domains, development projects/initiatives, working closely with technology and business/product management to identify and translate complex business requirements into architectural design
- Provide technical consulting and leadership, identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives
- Manage relationship with business stakeholders and third parties (as appropriate), ensuring high standards and quality of technical solutions, keeping abreast of latest technology developments
- Drive technology change management and collaborate with business stakeholders to ensure processes are in place to reduce performance and production incidents
- Act as an expert on the products and features teams and associates are building to solve the user problems identified with your product management partner
- Work with Product Management to prioritize, scope and plan business milestones
- Support timely delivery of software solutions to deliver business needs, while providing a transparent view to progress
- Administer all facets of associate administration including hiring, performance management, resource allocation and associate development
- Monitor systems performance and resolution of production incidents, which may require 24 hr/7-day week coverage
- Drive continuous organizational improvements
- Maintain regular communications to team members regarding the enterprise and technology initiatives
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- Bachelor's Degree computer science, information systems, or related technical field
- High School Diploma or GED
- Any direct technical experience in related disciplines
- 5+ years of experience in eCommerce, retails systems or high transaction software solutions
- 8+ years of experience in administrative management of technical teams and/ or extended staff
- Any extensive experience leading technology initiatives
- Solid administrative and project management skills
- Proven track record of delivering objectives on time and within budget
- Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization
- Comfortable managing team members with different skill sets and technical areas of focus and expertise
- Proven knowledge of multiple programming languages and frameworks as either a developer or manager
- Understanding and practice with agile software development and management
Desired
-Any experience in a software development position
- 5+ years of software engineering leadership experience.
- Experience with front-end technologies (native mobile development and web development)
- Retail/eCommerce experience.
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Skills Required
- Bachelor's Degree in computer science, information systems, or related technical field
- High School Diploma or GED
- Direct technical experience in related disciplines
- 5+ years of experience in eCommerce, retail systems or high transaction software solutions
- 8+ years of experience in administrative management of technical teams and/or extended staff
- Extensive experience leading technology initiatives
- Solid administrative and project management skills
- Proven track record of delivering objectives on time and within budget
- Excellent communication and presentation skills
- Comfortable managing team members with different skill sets and technical areas of focus
- Proven knowledge of multiple programming languages and frameworks as either a developer or manager
- Understanding and practice with agile software development and management
- Ability to monitor systems performance and resolve production incidents, which may require 24/7 coverage
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Any experience in a software development position
- 5+ years of software engineering leadership experience
- Experience with front-end technologies (native mobile development and web development)
- Retail/eCommerce experience
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
