Senior Administrator

Posted 4 Hours Ago
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Accra, Greater Accra, GHA
In-Office
Senior level
Professional Services • Energy • Industrial • Manufacturing
The Role
Provide administrative and customer support to sales and warehouse teams, manage inventory forecasting and stock handling, process orders/returns/invoices, coordinate finance queries with regional teams, and ensure safety and accurate account management to support operational efficiency.
Summary Generated by Built In

Senior Administrator

Location: Accra, Ghana

Work Arrangement: Onsite 

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

  • Provide accurate and efficient administrative assistance to ESCO’s customers and sales team in Ghana, ensuring smooth daily operations and effective communication. 
  • Maintain accurate inventory control and forecasting to ensure product availability for customers, supporting operational efficiency. 
  • Handle customer sales orders, returns, credits, and invoices following established standards and procedures, including timely communication of account status to sales and management teams. 
  • Manage customer support tasks such as account creation, credit applications, past due invoice inquiries, and price list updates to maintain strong customer relationships. 
  • Collaborate with ESCO and Weir Minerals finance personnel in Ghana and South Africa to resolve finance-related queries, ensuring accurate financial processes. 
  • Oversee stock offloading, placement, retrieval, and packing activities to support warehouse operations effectively. 
  • Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you’ll bring

Must-haves:

  • Proven experience in an internal sales and/or logistics environment, preferably within a warehouse setting.
  • Grade 12 (Matric) qualification.
  • Advanced proficiency in MS Office.
  • Valid driver’s license.
  • Valid forklift operator's license.

Nice-to-haves: 

  • Salesforce and Oracle/SAP experience.

Why join Weir?

We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes. 

We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies. 

We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits 

  • Competitive pay.
  • Career development and learning support. 
  • Access to global inclusion networks. 
  • Regional and team-specific benefits. 
  • Sharebuilder scheme. 
  • Wellness support for you and your family. 
  • Collaboration with global teams. 
  • Study support.

#LI-ES1

#ESCO

Skills Required

  • Proven experience in an internal sales and/or logistics environment preferably within a warehouse setting.
  • Grade 12 (Matric) qualification.
  • Advanced proficiency in MS Office.
  • Valid driver's license.
  • Valid forklift operator's license.
  • Salesforce experience.
  • Oracle or SAP experience.
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The Company
HQ: Glasgow
12,060 Employees
Year Founded: 1871

What We Do

The Weir Group is a Scottish multinational engineering company that creates innovative solutions for minerals, mining technology, and industrial markets, aiming to make operations smarter, more efficient, and sustainable.

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