What’s the role?
This is an exciting opportunity to be involved in the Luxembourg entity and become a key member of our team as we continue to substantially grow our business. The role sits within the Investor Services ongoing Due Diligence team.
What you’ll be doing
- Ensure AML/KYC files are reviewed accurately on a timely basis for client and investor on-boarding and periodic reviews, including the set-up of all relevant static data. As a Senior Administrator whilst you will be expected to work on any tasks assigned by your Supervisor or Manager, a primary responsibility is to check and review work performed by junior colleagues.
- When checking and reviewing work, ensure the policies, procedures and all aspects of the control framework are adhered by the team.
- Submit data in a timely manner to facilitate the production of daily, weekly and monthly control metrics. In collaboration with management, identify opportunities to improve operational efficiency and processes. Ensure the control framework is robust via effective procedures and operational metrics
- Contribute to the ongoing development and enhancement of the Europe wide operating model leveraging the various GEN II locations.
- Review and respond to due-diligence requests from third parties e.g. AIFM, Depositary, etc.
- In collaboration with Business Development, ensure new business is successfully migrated into GEN II from other service providers.
- Submit data in a timely manner to facilitate the timely preparation of internal and external management reporting.
- Support internal and external audit reviews and client due diligence visits.
- Participate in client calls and build a strong and trusted working relationship with clients leveraging regular calls to cover new client entity and investor on-boarding and all associated periodic reviews and resolution of AML/KYC matters. You many be asked to lead client calls on certain occasions.
- Coach and develop junior members of the team.
The ideal background for this role:
- University degree or equivalent
- At least 5 years’ experience in a Transfer Agency role, with extensive knowledge of the services performed by the Transfer Agent
- Detailed knowledge of Real Estate and Private Equity funds and associated regulatory obligations of a Luxembourg PFS desirable
- Excellent organisation skills and be comfortable working autonomously and to tight deadlines
- Excellent interpersonal and communication skills
- Ability to analyse and apply a large volume of technical data, and translate into simple language for a non-specialist audience
- Excellent interpersonal and communication skills, including contributing to a positive and friendly environment and strong team spirit as part of a distributed operating model.
Role Location/Hybrid Schedule
This role is based in our Southampton office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.
Skills Required
- University degree or equivalent
- At least 5 years' experience in a Transfer Agency role
- Extensive knowledge of services performed by a Transfer Agent
- Detailed knowledge of Real Estate and Private Equity funds and Luxembourg PFS regulatory obligations
- Excellent organisation skills and ability to work autonomously to tight deadlines
- Excellent interpersonal and communication skills
- Ability to analyse large volumes of technical data and translate for non-specialist audiences
- Experience reviewing AML/KYC files and conducting periodic reviews, including static data setup
- Experience coaching and developing junior team members
Gen II Fund Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gen II Fund Services and has not been reviewed or approved by Gen II Fund Services.
-
Retirement Support — A 401(k) with a company match is available in the U.S., with vesting commonly mentioned around three years and the plan described as doing very well. These features position retirement savings as a strong element of the package.
-
Flexible Benefits — A formal 3/2/1 hybrid model (three days WFH, two in office, and up to one month remote annually) is prominently offered. This flexibility is highlighted as a valuable benefit.
-
Parental & Family Support — Parental leave was recently added or expanded, indicating momentum in family-support policies. This signals attention to life-stage needs alongside core coverage.
Gen II Fund Services Insights
What We Do
Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors. Since its inception in 2009, the company has become one of the largest independent private capital fund administrators, with more than $1 trillion of private fund capital under administration. Gen II offers private fund sponsors a best-in-class combination of people, process, and technology, enabling GPs to manage their operational infrastructure, financial reporting, and investor communications most effectively. For more information, please visit gen2fund.com. Privacy Policy: www.gen2fund.com/privacy-policy








