Senior Administrator, Onboarding

What’s the role?

This is an exciting opportunity to be involved in the Luxembourg entity and become a key member of our team as we continue to substantially grow our business. The role sits within the Investor Services Registration Department and is directly accountable to the Client and Investor On-boarding and AML/KYC Manager.

 What you’ll be doing

• Ensure AML/KYC files are reviewed accurately on a timely basis for client and investor on-boarding and periodic reviews, including the set-up of all relevant static data. As a Senior Administrator whilst you will be expected to work on any tasks assigned by your Supervisor or Manager, a primary responsibility is to check and review work performed by junior colleagues.
• When checking and reviewing work, ensure the policies, procedures and all aspects of the control framework are adhered by the team.
• Submit data in a timely manner to facilitate the production of daily, weekly and monthly control metrics. In collaboration with management, identify opportunities to improve operational efficiency and processes. Ensure the control framework is robust via effective procedures and operational metrics
• Contribute to the ongoing development and enhancement of the Europe wide operating model leveraging the various GEN II locations.
• Review and respond to due-diligence requests from third parties e.g. AIFM, Depositary, etc.
• In collaboration with Business Development, ensure new business is successfully migrated into GEN II from other service providers.
• Submit data in a timely manner to facilitate the timely preparation of internal and external management reporting.
• Support internal and external audit reviews and client due diligence visits.
• Participate in client calls and build a strong and trusted working relationship with clients leveraging regular calls to cover new client entity and investor on-boarding and all associated periodic reviews and resolution of AML/KYC matters. You many be asked to lead client calls on certain occasions.
• Coach and develop junior members of the team.

The ideal background for this role:

• University degree or equivalent
• At least 5 years’ experience in a Transfer Agency role, with extensive knowledge of the services performed by the Transfer Agent
• Detailed knowledge of Real Estate and Private Equity funds and associated regulatory obligations of a Luxembourg PFS desirable 
• Excellent organisation skills and be comfortable working autonomously and to tight deadlines
• Excellent interpersonal and communication skills
• Ability to analyse and apply a large volume of technical data, and translate into simple language for a non-specialist audience
• Excellent interpersonal and communication skills, including contributing to a positive and friendly environment and strong team spirit as part of a distributed operating model.

 Role Location/Hybrid Schedule

This role is based in our Southampton office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.