Senior Administrator, Corporate Action

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

This role works within the Corporate Actions team which is part of the Securities Operations department of Wealth Management Asia. Responsible for timely and accurate end to end processing of Corporate Actions Events according to defined SLAs and handling queries from internal and external parties.

What will you do?

• To deliver the best client experience through timely and accurate end to end processing of Corporate Action Events according to defined SLAs.
• Demonstrate in-depth knowledge to navigate through complex Mandatory and Voluntary Corporate Action Events including Merger, Split, Spin Off, Rights Exercise, Tender Offer and Repurchase Offer etc.
• Perform payment for Corporate Action Events including cash dividend, interest and redemption etc.
• Perform payment and holdings reconciliation between our system record with our custodian and nostro cash account record.
• Ensure that all transactions are processed in accordance with bank rule, circulars, procedures and local regulatory requirements.
• Perform QI Tax reporting which include annual reconciliation and income reclassification
• Proactive in managing daily email and follow up
• Manage stakeholders’ requests and queries within stipulated timeframe
• To collaborate & navigate through complex issues with team members & stakeholders
• Exhibit a proactive commitment for continuous improvement through process reviews, error root-cause analysis & streamlining workflow to deliver better results.
• Collaborate with other teams to identify gap in current processes with downstream impact.
• Participation in team/ department initiatives or projects as subject matter expert to promotes best-practice adoption, facilitating knowledge transfer & driving strategic enhancement in Securities Operations.
• Keep risk management at the forefront of day-to-day activities by advocating implementation of controls and processes to mitigate risks.
• Provide impact analysis and root cause analysis for any Operational Risk Events that may arise.
• Participates in Audit review and ensure audit queries are attended promptly
• Demonstrate clear understanding and adherence to WM escalation matrix/protocol

What do you need to succeed?

Must-have

• Self-motivated and able to work under pressure in a dynamic and fast paced environment
• Minimum 2 years of working experience within a Corporate Actions team/department
• Good working knowledge of global practices in relation to corporate actions
• Strong analytical skills and attention to details
• Good inter-personal and communication skills (written and verbal)
• Committed and responsible with an attitude to ensure accuracy and completeness

Nice-to-have

• Familiarity with Avaloq system, Bloomberg, Reuters.
• Language: Able to read and speak in Mandarin due to certain market supporting

What’s in it for you?

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeWEALTH MANAGEMENTRegular2025-07-162025-08-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.