Senior Administrator - Bid Management

Reposted 20 Days Ago
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Amman, JOR
In-Office
Senior level
Cloud • Internet of Things • Software • Cybersecurity • Big Data Analytics
The Role
Manage the bid and proposal process, ensuring compliance and high-quality submissions. Coordinate teams, maintain documentation, and support sales operations.
Summary Generated by Built In

The Senior Administrator - Bid Management is responsible for coordinating and managing the end-to-end bid and proposal process to ensure the timely and compliant submission of high-quality proposals. The role works closely with sales, legal, finance, and technical teams to prepare competitive bid responses, maintain proposal standards, and ensure alignment with organizational governance and client requirements.

This position plays a critical role in supporting business growth by ensuring proposals are well-structured, compliant with tender requirements, and submitted within strict deadlines across multiple markets and solution areas.

Responsibilities:

Bid & Proposal Management

  • Manage and coordinate the full lifecycle of bid and proposal activities across multiple solutions and regions.
  • Review tender requirements and ensure compliance with client qualification criteria.
  • Coordinate the preparation, review, and submission of proposals to ensure accuracy, completeness, and quality.
  • Ensure proposal documentation meets required standards for format, structure, and presentation.
  • Verify that all proposal components are current and complete, including legal terms, financial details, SLAs, and supporting documentation.
  • Ensure proposals are submitted within defined deadlines while maintaining high quality standards.

Bid Coordination & Submission

  • Prepare and package bid documentation for submission in accordance with tender requirements.
  • Manage bid submission processes, including physical and online tender submissions.
  • Coordinate internal communication across stakeholders to ensure timely delivery of required inputs.
  • Track critical bid timelines, milestones, and deliverables.

Documentation & Compliance

  • Maintain and update proposal templates, documentation standards, and supporting materials.
  • Coordinate the preparation of legal documentation required for bid participation.
  • Ensure all supporting documentation such as CVs, certifications, and work references are included and up to date.
  • Support contract development processes related to awarded bids.

CRM & Sales Operations Support

  • Ensure all bids and proposal activities are accurately recorded within the CRM system.
  • Support the Sales Operations team in maintaining CRM data accuracy and reporting.
  • Assist in tracking bid-related performance metrics, dashboards, and KPIs.

Communication & Coordination

  • Serve as a coordination point for bid-related communication between internal teams and clients.
  • Monitor bid management communication channels and ensure timely distribution of relevant updates to stakeholders.
  • Track action plans and follow up on pending deliverables to ensure timely bid completion.

Requirements
  • Bachelor’s degree in Business Administration, IT, Management, or a related field
  • Minimum 5 years of experience in bid management, proposal coordination, or sales operations
  • Strong English writing and communication skills (Arabic is an advantage)
  • Experience working with enterprise or government tender processes is preferred
  • Knowledge of the Saudi bidding market is considered an advantage
  • Strong understanding of bid management and proposal development processes
  • Experience working with CRM systems and sales reporting tools
  • Proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint
  • Good knowledge of document management and proposal formatting tools (e.g., Adobe Acrobat)
  • Familiarity with online tendering platforms
  • Knowledge of MS Visio and MS Project is an advantage

Top Skills

Adobe Acrobat
Crm Systems
MS Office
Ms Project
Ms Visio
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The Company
Dubai
1,824 Employees

What We Do

ZainTECH is a regional integrated digital solutions provider, unifying Zain Group’s ICT assets to offer a unique value proposition of comprehensive digital solutions and services under one roof. The company is positioned to drive the transformation of enterprise and government customers in the MENA region by providing a center of excellence and managed solutions across the ICT stack, including cloud, cybersecurity, modern infrastructure, big data, IoT, AI, smart cities, drones and robotics, and emerging technologies. ZainTECH leverages Zain’s global reach, unique regional footprint, and infrastructure across its operations in Kuwait, Saudi Arabia, Bahrain, Jordan, Iraq, and the United Arab Emirates, as well as in other key markets in the Middle East. ZainTECH forms a key pillar in the evolution of Zain’s core telecom business to maximize value and build on the company’s many strengths to selectively create and invest in growth verticals beyond standard mobile services. This ultimately supports Zain’s vision of becoming a leading ICT and digital lifestyle provider.

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