Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This full time, Day shift position is M-F at our Fernside location.Summary:
Responsible for providing comprehensive administrative support and coordination to ensure the smooth operation of various business functions by managing administrative tasks, overseeing projects, and serving as a point of contact for internal and external stakeholders.
Does this position require Patient Care?
No
Essential Functions:
Provide high-level administrative support to senior executives or department heads, including managing calendars, scheduling meetings, and coordinating travel arrangements.
-Assist in the planning, execution, and monitoring of projects, ensuring that timelines and deliverables are met.
-Serve as a point of contact for internal and external stakeholders, including employees, clients, vendors, and partners.
-Organize and maintain files, records, and documents in both physical and electronic formats.
-Identify opportunities for streamlining administrative processes, implement effective solutions, and assist in the planning and execution of meetings, conferences, and other corporate events.
Qualifications
Education
Associate's Degree Business Administration required or Bachelor's Degree Business Administration preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Administrative Support Experience 3-5 years required or Executive Level Support Experience 2-3 years preferred
Knowledge, Skills and Abilities
- Proficient in using office productivity software such as word processing, spreadsheet, and presentation tools.
- Demonstrated professionalism, integrity, and the ability to handle confidential information with discretion.
- Ability to adapt to changing priorities and work effectively in a dynamic environment.
- Strong problem-solving skills to resolve issues and make sound decisions independently.
- Strong written and verbal communication skills to effectively interact with individuals at all levels of the organization.
- Excellent organizational abilities to manage multiple tasks, prioritize work, and meet deadlines.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Occasionally
- Carrying Occasionally
- Pushing Rarely
- Pulling Rarely
- Climbing Rarely
- Balancing Occasionally
- Stooping Occasionally
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Occasionally
- Gross Manipulation (Handling) Constantly
- Fine Manipulation (Fingering) Frequently
- Feeling Constantly
- Foot Use Rarely
- Vision - Far Constantly
- Vision - Near Constantly
- Talking Constantly
- Hearing Constantly
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$23.34 - $33.37/HourlyGrade
5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- Associate's Degree in Business Administration or equivalent experience
- Bachelor's Degree in Business Administration
- Administrative support experience (3-5 years)
- Executive-level support experience (2-3 years)
- Proficiency with office productivity software (word processing, spreadsheets, presentations)
- Ability to handle confidential information with discretion
- Ability to adapt to changing priorities and work effectively in a dynamic environment
- Strong problem-solving skills and independent decision-making
- Strong written and verbal communication skills
- Excellent organizational abilities to manage multiple tasks, prioritize work, and meet deadlines
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

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