The Role
Provides high-level administrative support to the Treasurer of M&T Bank, including calendar and travel management, correspondence, presentations, meeting coordination, expense records, billing, and departmental communications. The role serves as a liaison with bank personnel, supports administrative projects, maintains compliance and internal control standards, and handles urgent priorities. It requires strong organization, communication, problem-solving, Microsoft Office, expense management, and senior-leader support experience.
Summary Generated by Built In
*** Work Arrangement/Location: This is a hybrid position that requires in-office work four days every week, with one day/week of remote work possible, and is based at the One M&T Plaza office in Downtown Buffalo, NY.
Overview:Provides high level, more complex secretarial/administrative support to senior management employees or groups in the Bank. This position specifically will support the Treasurer of M&T Bank.
Primary Responsibilities:
- Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
- Creates non-routine correspondence and communications on behalf of manager.
- Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department.
- Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
- Schedule appointments and maintain calendar for manager. Coordinate all travel arrangements.
- Prepare disbursements and billings for approval. Maintains financial expense records.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
- Associate's degree or equivalent in experience.
- 4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job.
- Experience managing Outlook calendars for senior leaders.
- Travel management experience: Experience booking/managing travel arrangements & addressing needed travel arrangement changes for senior leaders.
- Extensive Microsoft Office Suite experience, especially with Word & Outlook.
- Expense management experience.
- SAP Concur or other expense & travel management system(s) experience.
- Highly organized, able to prioritize, manage urgent tasks/requests, & able to meet deadlines.
- Strong written & verbal communication skills.
- Self-starter who takes initiative.
- Strong critical thinking & problem-solving skills.
Education and Experience Preferred:
- Experience supporting senior staff members highly preferred.
- Team player with the ability to work with other inter-department administrative assistants as well as administrative assistants for other departments within the bank.
- Willing to take on additional tasks as requested.
Skills Required
- Associate's degree or equivalent experience
- Four years of progressive secretarial or administrative support experience
- Experience managing Outlook calendars for senior leaders
- Experience booking and managing travel arrangements for senior leaders
- Extensive Microsoft Office Suite experience, especially Microsoft Word and Outlook
- Expense management experience
- SAP Concur or other expense and travel management system experience
- Strong organization, prioritization, deadline management, written and verbal communication, initiative, critical thinking, and problem-solving skills
- Experience supporting senior staff members
- Ability to collaborate with administrative assistants across departments
- Willingness to take on additional tasks as requested
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
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The Company
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
