This Senior Administrative Assistant role, supporting our the Chief Growth Officer and our Chief Customer Insights & Analytics Officer, serves as a highly skilled, trusted partner supporting the effectiveness of the Growth Marketing organization. This elevated administrative role blends expert management of complex scheduling, travel, and expense administration with proactive, thoughtful support that helps drive organization, alignment, and operational excellence. By enabling seamless coordination and providing support to the Growth Marketing leadership team, this role plays an important part in ensuring leaders are positioned to focus on strategic priorities and deliver results.
Location:This position will work out of one of the below offices and will be required to work a hybrid model of four days in the office and one day from home.
1100 North Market Street, Wilmington, DE
277 Park Avenue, New York, NY
345 Main Street, Buffalo, NY
Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
Creates non-routine correspondence and communications on behalf of manager.
Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department.
Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
Schedule appointments and maintain calendar for manager. Coordinate all travel arrangements.
Prepare disbursements and billings for approval. Maintains financial expense records.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Associate's degree or equivalent in experience
4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job
Experience supporting senior staff members highly preferred.
Team player with the ability to work with other inter-departmental administrative assistants as well as other administrative assistants on other teams within the bank.
Experience managing Outlook calendars for senior leaders.
Travel management experience. Experience booking/managing travel arrangements & addressing needed travel arrangement changes for senior leaders
Extensive Microsoft Office Suite experience, especially with Word & Outlook.
Expense Management experience.
SAP Concur or other expense & travel management system(s) experience.
Highly organized, able to prioritize, manage urgent tasks/requests & able to meet deadlines.
Strong written & verbal communication skills.
Self-starter who takes initiatives.
Strong critical thinking & problem-solving skills.
Skills Required
- Associate's degree or equivalent experience
- 4 years progressive secretarial/administrative support experience
- Experience supporting senior staff members
- Ability to work collaboratively with inter-departmental administrative assistants
- Experience managing Outlook calendars for senior leaders
- Travel management experience, including booking and managing travel arrangements and changes
- Extensive Microsoft Office Suite experience, especially Word and Outlook
- Expense management experience
- Experience with SAP Concur or other expense & travel management systems
- Strong organizational skills; ability to prioritize and meet deadlines
- Strong written and verbal communication skills
- Self-starter who takes initiative
- Strong critical thinking and problem-solving skills
- Familiarity with compliance, operational risk controls, and internal control/audit implementation
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
M&T Bank Insights
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
