Provides high level, more complex administrative support to the Head of Corporate Services and the Corporate Services department
Work Model & Office Locations:
This role follows a hybrid work model, requiring onsite presence four days per week at M&T Bank’s corporate headquarters
- 345 Main Street, Buffalo, NY
Primary Responsibilities:
- Responsible for heavy calendar management, schedules and reschedules of travel. This also includes monitoring emails and actioning urgent items to ensure they are seen and addressed in a timely fashion
- Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters
- Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes
- Creates non-routine correspondence and communications on behalf of manager
- Responsible for booking and monitoring travel arrangements (flights, hotels, ground transfers, etc.)
- Tracks and processes expense reports in a timely manner. Prepare disbursements and billings for approval. Maintains financial expense records
- Supervision of the front desk receptionist for the 18th floor and their work
- Point of contact to plan and execute event planning needs for the division. This is inclusive of Town Hall meetings, engagement events and all other events for Corporate Services
- Assists with updating the Insider and CommunityOne page for the division
- Partner with the Corporate Services senior leadership team to provide support and attend meetings as needed
- Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports belonging and reflects the M&T Bank brand
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Complete other related duties as assigned
Education and Experience Required:
Associate's degree or equivalent in experience
4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job
Education and Experience Preferred:
Workday Experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of AmericaSkills Required
- Associate's degree or equivalent experience
- Four years of progressive secretarial or administrative support experience with demonstrated on-the-job skill development
- Workday experience
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
M&T Bank Insights
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
