About this opportunity:
This role is responsible for supporting the end-to-end operational delivery of Talent & Development (T&D) programs across multiple countries and stakeholders.
The position ensures accurate program administration, participant tracking, system updates, data integrity, and coordination across vendors and internal teams. It plays a key role in maintaining operational excellence, governance compliance, and a seamless participant and stakeholder experience.
The role works closely with Talent & Development delivery teams, Finance, vendors, and global stakeholders to ensure efficient execution, accurate reporting, and continuous process improvement.
Key Responsibilities
Program Administration & Delivery Support• Coordinate end-to-end administrative activities for T&D programs and leadership initiatives.• Manage participant tracking, confirmations, attendance validation, and completion status.• Ensure timely system updates (e.g., training records, reporting tools, internal platforms).• Support scheduling and coordination with vendors, facilitators, and internal stakeholders.• Prepare and send program communications to participants and line managers.• Monitor deadlines and ensure milestones are met across program cohorts.
Data & Reporting Management• Maintain accurate employee training data across systems and tracking tools.• Ensure alignment between attendance records, system entries, and reporting outputs.• Generate regular operational reports to support program tracking and decision-making.• Support audit and compliance requirements related to program documentation.• Ensure data quality, completeness, and timeliness of reporting.
Stakeholder & Vendor Coordination• Act as a key operational contact point for program-related inquiries.• Coordinate with Finance, HR, and other internal stakeholders to ensure smooth execution.• Work closely with vendors to align on schedules, participant lists, and logistics.• Provide timely updates and visibility on program status and risks.• Support global stakeholders across multiple time zones and regions.
Process Governance & Improvement• Identify opportunities to simplify and improve administrative workflows.• Support automation and standardization initiatives within T&D operations.• Ensure compliance with internal governance, ethics, and documentation standards.• Maintain up-to-date process documentation and communicate changes to stakeholders.• Contribute to continuous improvement initiatives within the team.
Job Requirements
Professional & Technical Skills• Strong experience in administrative or operational support (preferably in HR or Learning & Development).• Proficient in Excel and data tracking tools.• Strong organizational and coordination skills.• Experience working with multiple stakeholders and deadlines.• Familiarity with HR systems (e.g., SuccessFactors, SAP) is an advantage.
Behavioral Competencies• High attention to detail and accuracy.• Structured and disciplined way of working.• Strong written and verbal communication skills.• Strong stakeholder and relationship management skills.• Service-oriented mindset with ability to uphold standards.• Proactive and improvement-driven.• Results-oriented, organized, flexible, and collaborative.• Cross-cultural sensitivity in a global environment.• Quick learner with strong self-development capability.
Amenable to work under hybrid work setup (McKinley Taguig office)
Top Skills
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
