Job Summary
Job DescriptionWho We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Focus of the Role
As a Senior Sales Specialist – Mobility, you will bring deep enterprise mobility expertise, strong relationship management capability, and disciplined sales execution to drive profitable growth, retention, and expansion across your assigned Industry & Corporate portfolio.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Telstra Enterprise - Customer Success & Sales helps Telstra's customers achieve their business goals by providing them with the right products, services, and support.
Your portfolio will span mobile connectivity, mobile hardware, managed mobility and lifecycle management, SMS platforms, and Telstra’s Network as a Product (NaaP) mobility offerings.
This role requires strong ownership, commercial accountability, and the ability to operate confidently within complex, multi-stakeholder enterprise environments.
About You
Mobility Growth & Retention Ownership
Own mobility growth and retention within complex enterprise accounts, acting as the mobility sales lead and subject matter expert. Proactively support CF30 motions by protecting the base, strengthening renewals, and expanding mobility footprints through value-led solutioning.
Pipeline & Sales Discipline
Demonstrate strong sales discipline and clear pipeline ownership. Build, manage, and convert a robust mobility pipeline across both CF30 (retention and renewals) and growth motions. Maintain accurate forecasting, disciplined opportunity qualification, structured deal progression, and compliant use of sales systems and governance processes.
New Opportunity Identification
Proactively identify, qualify, and progress new mobility opportunities. Leverage a deep understanding of customer operating models, workforce personas, industry-specific mobility requirements, and competitive dynamics to position Telstra’s mobility and NaaP solutions as strategic enablers of productivity, resilience, and customer experience.
Executive Stakeholder Engagement
Engage credibly with senior and executive stakeholders, including C-suite leaders, to shape mobility roadmaps, influence buying decisions, and reinforce Telstra’s position as a long-term strategic partner across both run-rate and growth initiatives.
Commercial Relationship Management
Build and maintain strong commercial relationships with customers, vendors, and strategic partners. Deliver high levels of customer satisfaction, support retention outcomes, and contribute to Net Promoter Score (NPS) performance.
Account & Solution Leadership
Provide mobility leadership within assigned accounts, acting as the subject matter expert and thought leader for your industry vertical. Shape mobility strategy within account plans, influence CF30 renewal and retention strategies, and drive growth initiatives in partnership with Client Partners, General Managers, and Customer
Success Management (CSM) teams.
Own and lead the mobility components of proposals, commercial responses, and RFPs for large and complex customers. Orchestrate internal delivery teams and strategic partners to ensure solutions are commercially sound, operationally scalable, and aligned to both customer outcomes and sales performance objectives.
Continuous Improvement & Innovation
Contribute to innovation and continuous improvement across mobility sales execution. Support enhancements in opportunity identification, solution design, commercial negotiation, and sales delivery to uplift overall mobility sales capability and performance.
You will lead the identification, development, and sale of high-value enterprise mobility solutions, partnering closely with Client Executives and senior customer stakeholders to deliver CF30 outcomes, sustained mobility revenue growth, and strong margin performance.
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
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What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
