Senior Acquiring Specialist

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Team

You will work with a diverse team to help shape the future of our Acquiring Department by being part of our Acquiring Host Operation & Implementation team. This team is responsible for managing our Acquiring Host; we manage the transaction authorization flow from our gateways to the International Payment Schemes (IPS), the outgoing and incoming Clearing flows from the IPS, the Fee calculation for our Merchants, and much more!

Your Mission

As an Acquiring Host Specialist, you will be working with a strong team that has experience in Fintech and help shape the future of our Acquiring offering. You’ll help this team manage our Acquiring Host operations so we can ensure the best Merchant experience that is scalable and secure. You will:

• Build new features in our Acquiring Host that are scalable and secure, ensuring the smooth operations of our Acquiring Host

  • Create processes for and coordinate Bi-Annual updates, Migrations, and New feature rollouts

  • Contribute to continuous improvements in current processes to increase operational scalability

• Problem-solve edge cases that are impacting our Merchants while working with Front-line teams

• Certify or update integrations with the International Payment Schemes (Visa, Mastercard, etc)

  • Improve current implementations to ensure International Payment Scheme (IPS) compliance

  • Handle integrations with HSM providers

  • Coordinate with Gateway/Processors and International Payment Schemes

  • Act as a bridge between IPS implementation topics and the rest of the organization

• Develop and implement metrics for monitoring performance and setting up alerting systems to ensure optimal operation and timely issue resolution

• Monitor our services, identify improvements for our alerts, and, where possible, automate

• Document all the aforementioned processes and integrations, providing clear and comprehensive guides for internal use and compliance purposes and enforce procedures to comply with/improve PCI-DSS, PCI-PIN, and PCI-3DS standards

• Maintain our testing environments and become experts in International Payment Schemes' test environments

If you have a passion for the above and a strong background in the FinTech industry, we believe this might be for you!

• 6+ years of experience working in Fintech and with International Payment Schemes

• Have experience with Acquiring or Issuing platforms

• Strong analytical and problem-solving skills to troubleshoot technical issues effectively

• Think creatively and insightfully about business problems

• Familiarity with industry standards and compliance requirements, such as PCI-DSS.

• Strong communication and interpersonal skills to build relationships with internal and external stakeholders.

• Detail-oriented mindset with a focus on quality and accuracy

• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment

• We trust you, so we offer flexible working hours, as long it suits both you and your team;

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;

• Cycle-to-Work Scheme;

• Health and Life Insurance;

• Pension Scheme;

• 25 days of Annual Leave (+ Bank Holidays);

• Office snacks every day;

• Friendly, comfortable and informal office environment in Central London.