Senior Accounts Receivable Specialist

DuploCloud is an AI-native DevOps automation platform that delivers the AI DevOps Engineer, an always-on teammate that builds, secures, and manages cloud infrastructure. Instead of relying on scripts and fragmented tooling, DuploCloud uses agentic AI to execute real operational tasks across provisioning, compliance, Kubernetes, observability, and cost optimization.

Built on a unified automation layer with security and compliance embedded by design, DuploCloud abstracts complex Infrastructure as Code into a streamlined, self-service experience. Engineering teams move faster, reduce operational overhead, and scale without adding DevOps headcount.

Backed by Mayfield, WestBridge Capital and StepStone Group,, DuploCloud sits at the intersection of AI, cloud infrastructure, and security, helping modern teams deploy and operate with speed, safety, and confidence. It is a place where builders can work on meaningful AI infrastructure challenges, move quickly, and have real impact as the company scales.

About the role: 

We are seeking a detail-oriented, highly organized, and proactive Senior Accounts Receivable Specialist to join our finance team. In this role, you will own our complete Order-to-Cash (O2C) cycle, manage customer collections, support sales tax compliance, and assist with essential month-end closing procedures.

You will be a strong fit for this role if you have experience … 

• Hands-On Order-to-Cash (O2C) Ownership: Directly execute all daily AR tasks, including customer setup, contract reviewing, credit checks, invoice creation, payment processing, and precise cash application.
• Customer Communication & Collections: Proactively reach out to clients via email or phone calls to manage collections, resolve billing inquiries, and maintain positive relationships with customers.
• Cross-Functional AR Collaboration: Lead weekly AR aging reviews with internal teams; partner with internal team to resolve customer billing roadblocks and accelerate collections
• AWS/Google Marketplace Invoicing: Monitor and manage the invoicing and payout reconciliations specifically for transactions processed through the AWS/GCP Marketplace platform.
• Sales Tax Oversight (Anrok): Utilize “Anrok” for automated tax calculations and state filings. Audit transaction data, spot check tax logic, resolve exemptions/errors, and make necessary manual adjustments prior to system-driven filings.
• Month-End Close Execution: Support month end close activities, including bad debt reserve calculations, revenue alignment, reconciliation, aging analysis etc. 
• Startup Process Improvement: Partner with Sales and operations to clean up billing workflows, fix system bottlenecks, and build scalable billing processes as we grow. 

Qualifications: 

• Experience: 5+ years of hands-on experience in Accounts Receivable, specifically managing end-to-end Order-to-Cash (O2C) processes.
• English Proficiency: Exceptional verbal and written English communication skills. You must be completely comfortable leading phone/video calls with clients to resolve sensitive billing issues.
• Working Hours: Flexibility and commitment to work fixed Pacific Time hours (9:00 AM – 3:00 PM PT minimum), regardless of your local time zone.
• Detail & Organization: Exceptional attention to detail, strong problem-solving skills, and high numerical accuracy.
• Software Proficiency: Hands-on experience with both QuickBooks and Salesforce is preferred.
• Collaboration: Strong interpersonal skills with a team-first mindset and a track record of cross-functional problem-solving.
• US Business Background: Prior experience working directly for or with US-based companies is highly preferred (understanding of US business practices, payment formats, and communication norms).