Primary Purpose of Position:
Provide support to Accounts Receivable staff members to ensure quality work in an efficient and timely manner. Answer inquiries from tenants, Property Management and Accounting, and Legal Departments. Perform account reconciliations to obtain payments and keep the aging accurate and current. Track and report on outstanding receivables in assigned Region. Post the daily cash deposits, process invoices and adjustments for assigned properties.
Essential Functions:
Provide high-quality customer service to external clients and BXP employees daily.
Meet monthly with the Accounts Receivable Manager to review properties.
Organize monthly or quarterly meeting with Property Management, Accounting, and Legal Departments to review client aging accounts.
Provide additional guidance and support to A/R staff members regarding daily work-related functions.
Post all verified batches to the JD Edwards system throughout the day.
Track client improvement batches and verify input into JD Edwards.
Ensure all payments are processed daily and applied correctly.
Analyze client accounts, and prepare correspondence regarding the accounts, and follow-up on cash discrepancies.
Process invoices and adjustments from accountants and property managers to include and not be limited to real estate escalations for assigned properties, true-ups, and metered electric.
Reconcile client accounts to resolve account balance disputes.
Create payment vouchers for Client Refunds.
Contact clients with late Recurring Charges.
Set up scheduled notifications in VersaPay for Late Rent Payers.
Prepare account reconciliation packages including copies of all invoices, payments and create Excel spreadsheets to promote payment and bring the account current.
Document all conversations and activity with both external and internal contacts regarding client accounts on the VersaPay Portal.
Interact with the Legal departments & Regional Controllers in the event of a clients defaulting on a lease.
Process write-off / bad debt adjustments under $10k.
Generate Monthly Late Fees on client accounts.
Review prepaid rent report, security deposit report and aging report monthly to ensure that accurate statements are generated monthly in the VersaPay Portal.
Generate Angus work order billings twice a month.
Partner with the Cash Manager and the A/R Manager to process all bank account reconciliations monthly.
Assist in the preparation of the quarterly A/R Bad Debt Allowance report.
Non-Essential Functions:
- Perform special projects as assigned.
Requirements and Qualifications:
- An Associates Degree or equivalent education certificate required.
- Bachelor’s Degree in Accounting preferred and/or minimum of 2-5 years in Accounts Receivable, Billing or Credit.
- Knowledge of JD Edwards accounting software desirable.
- Ability to work in a fast-paced environment.
- Detail oriented and proven problem-solving skills.
- Results oriented and desire to support new products and technologies.
- Possess a positive attitude toward working with others.
- Ability to multi-task.
- Ability to work independently and as a productive member of a team.
- Strong customer service orientation.
- Proficient in Word and Excel.
Physical Requirements:
- Involves work of a general office nature usually performed sitting, such as answering the phone and operating a computer.
- Involves work of a general office nature usually performed standing, such as operating a photocopier and a fax machine.
- Involves movement between departments to facilitate workflow.
Internal and External Contacts:
- Regularly interfaces internally with Lease Administration, Property Accountants, Accounting Managers, Collections Manager, Accounts Payable, and Property Management.
- Regularly interfaces externally with tenants.
Reporting Structure:
- This position reports directly to the Accounts Receivable Manager who provides supervision and guidance, and monitors work on a regular basis to include performance reviews.
Salary Range:
$58,000 - $76,000. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors. Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more.
BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.
Skills Required
- Associate degree or equivalent education certificate
- Bachelor's degree in Accounting
- 2-5 years of experience in Accounts Receivable, Billing, or Credit
- Knowledge of JD Edwards accounting software
- Ability to work in a fast-paced environment
- Detail-oriented with proven problem-solving skills
- Ability to multitask
- Ability to work independently and as part of a team
- Strong customer service orientation
- Proficiency in Microsoft Word and Excel
What We Do
At BXP (NYSE: BXP), our people are our most important asset, and our people are passionate about great space and place. This group of more than 750 individuals brings talent, energy, and experience to the task of identifying and capitalizing on real estate opportunities, and lead the industry in every facet of our operations. Our quality workplace ensures that employees have the opportunity to make their maximum contribution to BXP and to their own career goals. As the largest publicly traded developer, owner, and manager of premier workplaces in the U.S., we have the financial strength, industry relationships, and focus on responsible and sustainable business practices, to be leaders in our six markets – Boston, Los Angeles, New York, San Francisco, Seattle, and Washington, DC. The Company is a fully integrated real estate company, organized as a real estate investment trust (REIT), and is well known for our in-house building management expertise and responsiveness to client needs. We offer employees a full range and choice of benefits that support you through every stage of life. Our comprehensive and competitive benefit program offerings include: • Health, dental and vision insurance • Generous paid time off • Retirement Savings Plan with company match • Employee Stock Purchase Program • Commuter Benefit Program • Tuition Reimbursement • Wellness Programs








