Director of Accounting

TL;DR: Listen Labs is hiring its first Director of Accounting, reporting directly to the Head of Finance, to build the accounting foundation for our next phase of growth. You’ll own core accounting operations, ensure accurate and audit-ready financials, and bring structure and rigor as the business scales post-Series B. This is a hands-on, high-ownership role at a key inflection point for the company.

Background

Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Company highlights — entirely product-led:

• World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).

• Hypergrowth: We’re a 40-person team backed by Sequoia, growing from $0 to a $14M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.

• Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.

• Performance: Industry-leading win rate driven by a highly differentiated product.

• Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.

• Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.

What You’ll Do

• Own Core Accounting Operations

  • Own end-to-end accounting operations, including general ledger, journal entries, reconciliations, and month-end, quarter-end, and year-end close

  • Prepare accurate, timely, and GAAP-compliant financial statements

  • Maintain clean, audit-ready books with strong documentation and discipline

  • Oversee accounts payable, accounts receivable, payroll accounting, and expense management

• Build Financial Controls & Compliance

  • Design, implement, and document accounting policies and internal controls from first principles

  • Ensure compliance with US GAAP and applicable tax, regulatory, and reporting requirements

  • Manage external audits and act as the primary liaison with auditors and accounting partners

  • Partner with external tax advisors on federal, state, and local filings

• Partner with Finance & Leadership

  • Work closely with the Head of Finance on budgeting, forecasting, and financial planning

  • Support leadership with financial analysis, variance analysis, and reporting to inform decision-making

  • Collaborate cross-functionally with Legal, People Ops, and Operations on contracts, payroll, equity, and systems

• Build for Scale

  • Establish scalable processes, systems, and workflows as the company grows

  • Lead accounting system implementation and optimization (e.g., ERP, close tools, automation)

  • Help define the long-term structure of the accounting function, including future hires and team development

Who You Are

• Required

  • 8+ years of progressive accounting experience, including senior or controller-level responsibility

  • Big 4 public accounting experience (audit or assurance), with strong technical accounting foundations

  • Deep knowledge of US GAAP, financial reporting, close processes, and internal controls

  • Experience building or significantly improving accounting processes in a high-growth company

  • Comfortable operating hands-on in a lean, fast-moving environment

  • Strong attention to detail paired with the ability to think at the system and process level

  • Clear, concise communicator who can partner effectively across functions

• Preferred

  • CPA or equivalent certification

  • Prior experience at a venture-backed startup or high-growth technology company

  • Experience in owning audits and managing external accounting and tax partners

  • Familiarity with modern accounting systems (e.g., NetSuite, QuickBooks, close automation tools)

Life at Listen Labs

• Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.

  • Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.

• Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.

• Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.