Senior Accounting Administrator - Wireless Subscriptions & AR Operations (12-month contract)
Senior Accounting Administrator - Wireless Subscriptions & AR Operations (12-month contract)
Are you an analytical accounting professional who enjoys investigating complex transactions and driving financial recovery?
As a Senior Accounting Administrator at Best Buy, you will manage disputed credit card transactions from start to finish, ensuring timely resolution, minimizing financial loss, and supporting positive customer experience. You will investigate chargebacks, drive financial recovery, identify risks, perform PayPal reconciliations, and support accounts receivable operations related to Best Buy warranty programs.
In this role, the successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote-first working model, leveraging in-person interactions for strategic, collaborative, and social purposes.
What you’ll do:
Analyze chargeback claims, investigate complex transaction data, evaluate supporting evidence such as sales receipts, shipping documentation, and customer communications, and assess financial recovery opportunities across a portfolio of time-sensitive cases.
Gather documentation and submit formal evidence (representment) to fight invalid chargebacks through card network platforms.
Work cross-functionally, identifying and confirming internal technical and operational procedures, and holding credit card issuers accountable to industry rules and regulations.
Identify risk or opportunity, track chargeback metrics, and trends to recommend process improvements to minimize future risks, and escalate as necessary.
Perform accurate and timely PayPal method-of-payment reconciliations, including managing the PayPal chargeback process.
Reconcile chargeback transactions and prepare and post journal entries for chargeback write-offs.
Complete various accounts receivable operations tasks related to BBY warranty programs.
What we’re looking for:
2–3 years of experience in accounting, banking, or financial services in a mid- to large-sized organization.
Intermediate Microsoft Excel skills and familiarity with SQL.
Exceptional attention to detail and the ability to investigate complex transactional issues.
Effective communication, presentation, and organizational skills.
Ability to manage competing priorities and consistently deliver accurate, high-quality work within established business and card-network timelines
A post-secondary degree in accounting, business, or a related field is preferred.
Why you’ll love it here:
Remote-first work environment
Flexible health benefits and wellness program
Employee discounts on awesome tech from day one
Training programs to build new and transferable skills
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized Compensation Range
$50,000.00 - $55,000.00Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
This posting is for a vacancy.
Skills Required
- 2-3 years of experience in accounting, banking, or financial services within a mid- to large-sized organization
- Intermediate Microsoft Excel skills
- Familiarity with SQL
- Exceptional attention to detail and ability to investigate complex transactional issues
- Effective communication, presentation, and organizational skills
- Ability to manage competing priorities and deliver accurate, high-quality work within established timelines
- Post-secondary degree in accounting, business, or a related field
- Ability to work remotely from the Lower Mainland, BC
Best Buy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
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Leave & Time Off Breadth — Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
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Strong & Reliable Incentives — Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.
Best Buy Insights
What We Do
At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
Why Work With Us
Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.
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