Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
Performs bank reconciliation activities, including the preparation, maintenance, and reconciliation of bank accounts and related general ledger accounts.
Responsible for reconciling cash activity between bank statements and the general ledger, identifying, researching, and resolving reconciling items such as timing differences, errors, and unusual transactions. Prepares, records, analyzes, and reports accounting transactions, ensuring the integrity of cash and bank-related accounting records for completeness, accuracy, and compliance with established accounting policies, procedures, and internal controls.
Supports the execution and ongoing enhancement of reconciliation processes, controls, and standard operating procedures. Partners with Accounting, Finance, Operations, Treasury, and Technology teams to investigate discrepancies, ensure timely resolution of reconciling items, and meet expectations under established Service Level Agreements.
Assists with period-end close activities, including balance sheet substantiation, reporting, and audit support. Maintains accurate records of cash balances and reconciling items while contributing to process improvements, system enhancements, and operational efficiencies. Acts as a subject matter resource within the team and may support projects or initiatives impacting reconciliation processes.
How you’ll help us move forward:
Performs Complex Reconciliations and Issue Resolution (50%)
Prepares and reviews complex bank, suspense, and system-to-general ledger reconciliations.
Identifies, investigates, and resolves reconciling items, including timing differences, errors, and unusual transactions.
Ensures reconciliation deliverables meet established timelines, quality standards, and Service Level Agreements.
Analysis and Process Improvement (30%)
Analyzes reconciliation results and trends to identify root causes of discrepancies and recommends solutions.
Applies best practices and functional expertise to improve processes, enhance efficiency, and strengthen controls.
Partners with stakeholders to implement process improvements and resolve upstream or downstream issues impacting reconciliations.
Controls, Documentation, and Collaboration (10%)
Supports the maintenance of internal controls (including ICFR) over reconciliation processes.
Creates and maintains and documentation of procedures, controls, and standard operating practices.
Collaborates with business partners across Accounting, Operations, Treasury, and Technology to ensure alignment and data integrity.
Leadership and Project Support (10%)
Acts as a resource for team members by providing guidance on complex reconciliation issues and best practices.
May lead functional initiatives or support projects related to system implementations, process enhancements, or testing activities (e.g., UAT).
Contributes to knowledge sharing and team development.
The experience you bring:
BA/BS degree in Accounting, Finance, or related field (or equivalent experience)
5+ years of accounting, finance, or operations experience, with strong focus on bank reconciliation or cash accounting
In-depth knowledge of reconciliation processes, general ledger systems, and financial controls
Strong analytical and problem-solving skills with ability to resolve complex issues
Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic environment
Strong communication skills, with ability to collaborate effectively across teams and functions
Experience supporting process improvements, system implementations, or transformation initiatives preferred
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-TM1
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$113,490.00 - $138,710.00Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Skills Required
- BA/BS degree in Accounting, Finance, or related field
- 5+ years of accounting, finance, or operations experience
- In-depth knowledge of reconciliation processes
- Strong analytical and problem-solving skills
- Ability to work independently and manage multiple priorities
- Strong communication skills
- Experience supporting process improvements preferred
What We Do
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com. Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Learn more about Pacific Life: www.instagram.com/pacificlife www.twitter.com/pacificlife www.facebook.com/PacificLife www.youtube.com/user/PacificLifeInsurance Please review our social media guidelines: paclife.co/social






