Senior Account Representative- Air Export
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team: (job description)
- Develops Internal Operating Procedure (IOP) based on customer specifications
- Provides rate quotations as requested from our overseas offices and agents
- Reviews internal processes and implements new procedures to maximize efficiency
- Assists teams in resolving carrier, transportation and shipment issues
- Maintains positive customer relations via interaction and correspondence and addresses service issues
- Prioritize and delegate workload to ensure high customer service levels are met
- Employs thorough understanding of AES procedures, FMC regulations and IMO standards
- Trains, coaches, and supervises team members
- Assists with transportation and shipment issues
- Monitors AP/AR discrepancies and addresses accounting issues
- Assists in the enforcement of Air Import Policies and Procedures
- Monitor and forecast Export volumes for P&L purposes
- Develop and monitor KPI data for customer review
- Meet with local steamship and/or trucking company representatives in order to stay current with market conditions and ensure service/cost requirements are met
- Addresses employee disciplinary and performance issues and complaints
- Utilizes understanding of the proper processes to resolve problems according to industry standards
- Provide support as needed to Solutions and Implementation to successfully on-board new opportunities
- Other duties as required and assigned
What you need: (requirements)
- College degree preferred but not required
- Minimum 5 years relevant industry experience
- Minimum 2 years experience in a supervisory capacity
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Experience with Cargowise a plus
Bonus if you have: (Preferred requirements)
- Self-starter
- Excellent organization skills
- Ability to handle multiple activities and prioritize work
- Strong analytical and problem solving skills
- Accountable for, and has ability to complete, commitments on time sensitive matters
- Strong communication skills to work within a team and with cross functional team
- Willingness to improve and learn
What you gain from joining our team: (benefits)
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and paternity leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community
- + more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
- Text DELIVER to 88300 to Apply1
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- College degree
- Minimum 5 years of relevant industry experience
- Minimum 2 years of supervisory experience
- PC literacy and proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
- Experience with CargoWise
- Self-starter
- Excellent organizational skills
- Ability to handle multiple activities and prioritize work
- Strong analytical and problem-solving skills
- Ability to complete commitments on time-sensitive matters
- Strong communication skills for teamwork and cross-functional collaboration
- Willingness to improve and learn
GEODIS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GEODIS and has not been reviewed or approved by GEODIS.
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Flexible Benefits — Flexible plan design appears available, with multiple medical plan types including HSA-eligible options that can fit different budgets and needs.
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Inclusive Benefits Coverage — A broad set of core benefits is described as available, including health, dental, vision, EAP, 401(k), and PTO, aligning with what many expect from a large employer.
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Pay Growth & Progression — Pay progression is sometimes supported through periodic raise cycles and occasional bonus opportunities, which can provide a path to improving total earnings over time.
GEODIS Insights
What We Do
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 5 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF group.
