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The Role
Lead a portfolio of 10–15 UK and US client accounts, serve as primary client contact, and manage multiple digital marketing projects end-to-end. Coordinate remote teams, use ClickUp for planning and delivery, ensure on-time, in-scope project execution, and drive SEO strategy, reporting, and website initiatives. Improve processes, monitor capacity, and maintain high-quality client communications and operational updates.
Summary Generated by Built In
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Senior Account & Project Manager
Location: Remote - United Kingdom
Employment Type: Full-Time (Employee)
Number of Openings: 1 Position
Industry: Digital Marketing / Consulting & Professional Services
Compensation: $3,500 – $6,000 USD/month
English Proficiency: Near-native English (C1/C2) is required. Excellent written and verbal communication skills are essential for managing U.S. and UK-based clients.
Schedule: Full-Time | Business Hours aligned with UK and U.S. clientsAbout the Company
Our client is a fast-growing digital marketing agency serving businesses across the United States and the United Kingdom. The company specializes in SEO, website development, digital marketing, and growth strategies, delivering measurable business results through a collaborative, high-performance culture focused on ownership, accountability, and exceptional client service.About the Role
We're looking for an experienced Senior Account & Project Manager to oversee a portfolio of approximately 10–15 active UK and U.S.-based client accounts, leading project delivery, operational execution, and client success.
This is a senior, high-ownership role where you'll serve as the primary point of contact for clients while coordinating internal teams, managing multiple digital marketing projects simultaneously, and ensuring every engagement is delivered on time, within scope, and to the highest quality standards.
The ideal candidate thrives in a fast-paced agency environment, enjoys balancing client relationships with project execution, and is comfortable making decisions, solving problems proactively, and operating with minimal supervision.What You'll Do
Client Success & Account Management
Required Qualifications
What Success Looks Like
Success in this role will be measured by your ability to:
Applications may receive priority consideration if candidates:
This is a remote/telecommute position.
Senior Account & Project Manager
Location: Remote - United Kingdom
Employment Type: Full-Time (Employee)
Number of Openings: 1 Position
Industry: Digital Marketing / Consulting & Professional Services
Compensation: $3,500 – $6,000 USD/month
English Proficiency: Near-native English (C1/C2) is required. Excellent written and verbal communication skills are essential for managing U.S. and UK-based clients.
Schedule: Full-Time | Business Hours aligned with UK and U.S. clientsAbout the Company
Our client is a fast-growing digital marketing agency serving businesses across the United States and the United Kingdom. The company specializes in SEO, website development, digital marketing, and growth strategies, delivering measurable business results through a collaborative, high-performance culture focused on ownership, accountability, and exceptional client service.About the Role
We're looking for an experienced Senior Account & Project Manager to oversee a portfolio of approximately 10–15 active UK and U.S.-based client accounts, leading project delivery, operational execution, and client success.
This is a senior, high-ownership role where you'll serve as the primary point of contact for clients while coordinating internal teams, managing multiple digital marketing projects simultaneously, and ensuring every engagement is delivered on time, within scope, and to the highest quality standards.
The ideal candidate thrives in a fast-paced agency environment, enjoys balancing client relationships with project execution, and is comfortable making decisions, solving problems proactively, and operating with minimal supervision.What You'll Do
Client Success & Account Management
- Manage a portfolio of 10–15 active client accounts.
- Lead recurring client meetings and provide timely follow-up communication.
- Serve as the primary point of contact for assigned clients.
- Manage expectations, priorities, timelines, and project delivery.
- Build trusted, long-term client relationships through exceptional service.
- Own projects from planning through final delivery using ClickUp or a similar project management platform.
- Coordinate internal teams, assign priorities, and monitor workloads.
- Ensure projects remain on schedule, within scope, and aligned with client expectations.
- Identify risks, remove roadblocks, and proactively resolve issues.
- Develop and support SEO strategies and long-term growth plans.
- Review website performance, analytics, and campaign results.
- Conduct keyword research and identify optimization opportunities.
- Review reports, content, audits, and client deliverables before publication.
- Support website launches and digital marketing initiatives.
- Coordinate work across remote delivery teams.
- Monitor capacity, workloads, and project priorities.
- Support onboarding of new team members.
- Prepare operational updates and communicate project status to leadership.
- Help improve internal processes and delivery efficiency.
Required Qualifications
- 6–12+ years of experience in Digital Marketing, including at least 5 years within a marketing or digital agency.
- Proven experience independently managing multiple client accounts.
- Strong knowledge of SEO, including technical SEO, on-page optimization, keyword research, content strategy, Google Search Console, and reporting.
- Experience managing multiple concurrent projects using ClickUp or similar project management platforms.
- Working knowledge of Google Analytics and Google Tag Manager.
- Excellent project management, organizational, and leadership skills.
- Outstanding written and verbal English communication (C1/C2).
- Strong problem-solving skills with a proactive ownership mindset.
- Ability to manage multiple priorities while maintaining exceptional attention to detail.
- Experience overseeing Google Ads or Meta Ads campaigns.
- Familiarity with WordPress and website staging environments.
- Experience supporting U.S. or international clients within construction, home services, or real estate industries.
- Experience using Toggl or similar time-tracking platforms.
- Experience leading cross-functional remote teams.
What Success Looks Like
Success in this role will be measured by your ability to:
- Successfully manage a portfolio of 10–15 active client accounts.
- Deliver projects on time, within scope, and to exceptional quality standards.
- Build trusted relationships with clients while serving as their primary strategic contact.
- Keep internal teams organized, aligned, and operating efficiently.
- Drive measurable SEO and digital marketing performance for clients.
- Maintain scalable workflows that support continued agency growth.
- Fully remote opportunity.
- Competitive compensation package.
- High-impact leadership role with significant ownership and autonomy.
- Work directly with clients across the United States and United Kingdom.
- Collaborate with an experienced, high-performing digital marketing team.
- Long-term career growth within a rapidly expanding agency.
Applications may receive priority consideration if candidates:
- Have extensive experience managing multiple agency client accounts.
- Demonstrate advanced SEO knowledge and digital marketing expertise.
- Have successfully managed website development projects.
- Are highly proficient with ClickUp or similar project management platforms.
- Possess exceptional English communication skills.
- Thrive in fast-paced environments with minimal supervision and a strong sense of ownership.
This is a remote/telecommute position.
Skills Required
- 6-12+ years of experience in Digital Marketing, including at least 5 years within a marketing or digital agency.
- Proven experience independently managing multiple client accounts (10-15 portfolio).
- Strong knowledge of SEO, including technical SEO, on-page optimization, keyword research, content strategy, Google Search Console, and reporting.
- Experience managing multiple concurrent projects using ClickUp or similar project management platforms.
- Working knowledge of Google Analytics and Google Tag Manager.
- Excellent project management, organizational, and leadership skills.
- Outstanding written and verbal English communication (C1/C2).
- Strong problem-solving skills with a proactive ownership mindset.
- Ability to manage multiple priorities while maintaining exceptional attention to detail.
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The Company
What We Do
The Entrepreneur Cooperative (ECo) is a vibrant, member-driven community designed for entrepreneurs at every stage of their journey. ECo aims to empower its members through shared experiences, resources, and meaningful connections. At the heart of ECo is the belief in collective growth—where members actively participate in governance, decision-making, and the strategic direction of the cooperative. ECo provides a platform for entrepreneurs to exchange ideas, collaborate on projects, and access a wide range of educational content focusing on critical aspects of entrepreneurship such as board management, investor relations, and scaling strategies. ECo is poised to redefine entrepreneurial collaboration, offering an inclusive space for founders to thrive. Communication and collaboration are facilitated through various channels, including Slack for real-time discussions and a dedicated listserv for announcements, events, and deal flow opportunities. ECo also emphasizes the importance of in-person connections, with regular events and meetups organized across different geographies. ECo's subgroups cover a broad spectrum of interests and industries, from real estate to health and wellness, AI experimentation, and beyond, ensuring that every member finds their niche within the community. These subgroups provide focused forums for discussion, learning, and networking, catering to the diverse needs and passions of ECo members.
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