Senior Account Processor

Position OverviewUnited Health Services (UHS) is seeking a detail-oriented and experienced Senior Account Processor to join our Patient Financial Self Pay team. In this role, you'll manage complex patient accounts, perform account audits, resolve billing issues, and ensure accurate payment application. Your expertise will directly support patients navigating their financial responsibilities—making a difficult process clearer and more manageable.
At UHS, we believe every connection matters. Whether you’re communicating with patients, coordinating with colleagues, or resolving account discrepancies, your work helps create trust, clarity, and confidence. Join a team where your precision and compassion contribute to stronger connections and healthier communities.

Primary Department, Division, or Unit:

Revenue Cycle Self-Pay, UHS Revenue Cycle Operations

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$17.98 - $25.17 per hour, depending on experience

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Job Responsibilities:

• This position is responsible for the timely and accurate processing of financial assistance applications

• Must have excellent communication skills, for in-person, written, phone, text and electronic messaging

• Proficient in basic math, including multiplying percentages.

• Verify financials for all parties on an application

• Create cases for each application

• Create a tracker for each party on the application

• Required to monitor day to day productivity

• Applications must be completed in a defined time frame per our policy

• Maintain excel spreadsheets for inventory and disposition of applications

• Ability to multitask for expedited requests

• Organizational skills are required to handle and track our filing system

• Must be able to partner with other departments

• Epic experience needed (training provided)

Position Qualifications:

Minimum Required:

• High school diploma or equivalent

• 5 years experience in hospital third-party billing and related practice

• A thorough working knowledge of Patient Accounting billing practices Working knowledge of the financial software system.

Preferred:

• Formal education in Accounting, Bookkeeping, or related field.

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. 

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

 

United Health Services is an Equal Opportunity Employer.