The Role
Manage and grow assigned enterprise accounts through strategic account planning, relationship building, consultative selling, performance monitoring, compliance, and skills development to meet revenue and customer satisfaction targets.
Summary Generated by Built In
Summary: The Enterprise Account Manager plays a critical role in safeguarding and growing revenue from assigned accounts through strategic account planning, proactive opportunity management, and deep relationship building. This role is essential to achieving annual sales and revenue targets, enhancing profitability, and ensuring high levels of customer satisfaction. By aligning sales strategies with customer business objectives and embedding quality and compliance into daily operations, the manager drives sustainable growth and contributes to Telecel Ghana’s market leadership.
Responsibilities:
- Develop regional contact strategies and account development plans (ADPs) for allocated accounts.
- Demonstrate strategic understanding of customer business goals and communicate Enterprise Sales’ value proposition at board level.
- Integrate quality management processes into daily sales activities.
- Monitor performance using key metrics and implement corrective actions to meet or exceed targets.
- Ensure full compliance with license provisions, sector regulations, and competition laws.
- Provide accurate account data to the Sales Manager for planning and implementation tracking.
- Identify training needs and lead skills development for self and the virtual account team.
Requirements
Requirements:
- Bachelor’s degree in Business Studies or related field.
- Minimum 5 years of experience in sales or account management within enterprise solutions, preferably in the telecoms industry.
- Proven consultative selling skills with a customer-centric approach.
- High learning agility and ability to adapt to new challenges and environments.
- Demonstrated innovation, initiative, and collaborative problem-solving abilities.
Skills Required
- Bachelor's degree in Business Studies or related field
- Minimum 5 years of experience in sales or account management within enterprise solutions
- Experience in the telecoms industry (preferred)
- Proven consultative selling skills with a customer-centric approach
- High learning agility and ability to adapt to new challenges and environments
- Demonstrated innovation, initiative, and collaborative problem-solving abilities
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The Company
What We Do
A digital and communications solutions provider - mobile, fixed lines, internet, voice and data and second-ranked mobile operator in Ghana.
