Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
We’re looking for a Senior Account Manager to join our Sales team. The Senior Account Manager will report directly to the Director of Sales UK.
SENIOR ACCOUNT MANAGER
What You’ll Do:
- Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives.
- Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio.
- Drive new revenue growth by capitalising on opportunities in the experiential events market.
- Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions.
- Maintain an engaging sales presence, both in person and virtually.
- Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
- Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
- Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building.
- Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
- Share market intelligence and industry trends with the Senior Leadership team.
- Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
- Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
- Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
- Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met.
- Stay informed of competitive landscape and maintain relationships with industry counterparts.
- Attend trade shows, networking sessions, and events to prospect for new business.
- Exceed budgeted financial goals for both quarterly and annual targets.
- Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals.
- Own and manage a portfolio of accounts based on location, volume, and spend.
- Target and secure new business to increase market share across the global portfolio of brands and products.
- Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.
What We Look For:
- 5+ years of experience in a commercial role within the UK meetings and events industry
- Proven track record in selling to London’s corporate and agency markets
- Knowledge of experiential events across business and consumer markets
- Exceptional networking abilities and relationship-building sales skills
- Capable of working independently while thriving in a team-oriented environment
- Strong written and verbal communication skills
We’re Here For You - At Convene, you’ll receive:
Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
#LI-CD1
Skills Required
- 5+ years of experience in a commercial role within the UK meetings and events industry
- Proven track record in selling to London's corporate and agency markets
- Knowledge of experiential events across business and consumer markets
- Exceptional networking abilities and relationship-building sales skills
- Strong written and verbal communication skills
Convene Hospitality Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Convene Hospitality Group and has not been reviewed or approved by Convene Hospitality Group.
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Leave & Time Off Breadth — Time off programs are described as generous, including flexible PTO for salaried staff and extended company holidays. Feedback suggests the extra WISH week adds meaningful additional leave for personal development or service.
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Healthcare Strength — Health coverage breadth is notable, with multiple medical options, dental/vision, disability, a virtual health advocate, and Eden Health access. Fertility and family‑planning support via Kindbody further strengthens the offering.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks such as free meals, snacks, coffee, and stipends (cell phone and remote‑work where eligible) enhance total value beyond base pay. Feedback suggests reasonable schedules in some roles (e.g., fewer weekends/holidays) also contribute to perceived wellbeing.
Convene Hospitality Group Insights
What We Do
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds – ranging from small corporate meetings to immersive brand activations and beyond. CHG is currently comprised of two core brands: Convene and etc.venues. United by a shared vision – to cultivate environments where connections grow, organizations flourish, and every gathering promotes presence and purpose – CHG brands offer clients multiple products built with intention to facilitate exceptional in-person experiences: event venues, meeting rooms, flexible office space, and membership clubs. With hospitality at its core, CHG brands serve as a partner, not just a place, for members and clients, providing all the resources needed to host impactful gatherings – on-site catering, in-room AV, production services, planning support – as well as thoughtfully considering every possible detail to ensure a memorable occasion. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, CHG has a network of nearly 40 locations across nine global cities. Its venues go beyond space, fostering experiences rooted in belonging, guided by hospitality, and designed to bring people together time and again.
Why Work With Us
CHG: A dynamic global event company where every detail, interaction, and experience matters. Join a team built on genuine hospitality, collaboration, growth, and purpose. Born from hospitality, fueled by GRIT, connecting people in meaningful ways. Explore careers: https://convene.com/careers/
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