Senior Account Manager

Posted 23 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
HR Tech
The Role
The Senior Account Manager will retain and grow enterprise client portfolios, provide strategic guidance, and manage relationships with senior stakeholders to support organizational design and transformation initiatives using Orgvue's software platform.
Summary Generated by Built In

Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. 

Orgvue is used by the world’s largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. 

We are looking for a commercially minded Account Manager with strong experience working with public sector clients, ideally gained within a consultancy, SaaS, or advisory environment delivering transformation programmes.

Role

In this role, you will be responsible for retaining and growing a portfolio of large public sector and government clients, partnering closely with senior stakeholders (e.g. Permanent Secretaries, Directors of Transformation, CFO-equivalent roles, HR and Strategy leaders) to ensure Orgvue is embedded as a critical enabler of strategic change.

You will play a key role in aligning our platform and services to major public sector transformation agendas from workforce transformation and cost optimisation to operating model redesign and organisational agility.

This is a performance-based role that blends account management, strategic advisory, and commercial growth. Success will be measured through retention, expansion, and services revenue.

Responsibilities

  • Act as the primary relationship owner for a portfolio of public sector clients, engaging stakeholders up to executive and board-equivalent level.
  • Build trusted relationships across complex organisations, including policy, finance, HR, and transformation teams.
  • Partner with senior stakeholders to shape and deliver organisation design and workforce transformation roadmaps.
  • Advise clients on organisational maturity, including structure, headcount planning, role design, and capability alignment.
  • Lead account planning and growth strategy, identifying cross-sell and up-sell opportunities across platform and services.
  • Navigate public sector procurement processes, frameworks, and contracting cycles.
  • Facilitate executive-level reviews, aligning Orgvue’s impact to public sector priorities such as cost efficiency, service delivery, and workforce modernisation.
  • Own the full commercial lifecycle — including renewals, forecasting, pipeline development, and contract execution.
  • Collaborate cross-functionally with Customer Success, Professional Services, Product, and Partners to deliver a seamless client experience.
  • Drive adoption and long-term value realisation across complex stakeholder groups.

Requirements
  • 5+ years’ experience in public sector account management, consulting, or enterprise sales, ideally within a consultancy, SaaS, or transformation environment.
  • Proven experience managing and growing public sector accounts, including renewals and expansion.
  • Strong understanding of government / public sector operating environments, including procurement frameworks and buying processes.
  • Experience working with senior stakeholders across HR, finance, strategy, and transformation functions.
  • Knowledge of organisation design, operating model transformation, workforce strategy, or human capital transformation.
  • Ability to translate complex transformation challenges into structured, data-driven solutions.
  • Commercially astute, with confidence in forecasting, pricing, and negotiation within a regulated or structured buying environment.
  • Familiarity with HR technology, workforce analytics, or organisational design tools is highly desirable.
  • Experience working with or selling into government, healthcare, education, or wider public sector organisations is essential.

Benefits
  • Hybrid working (2 days in London office)
  • Private Medical Insurance (including Dental and Vision) and Life Assurance
  • 25 days holiday (increasing to 30 days at a rate of 1 extra day per year)
  • Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3%
  • Season Ticket Loan
  • Cycle to Work Scheme
  • Wellbeing support: Sanctus Coaching, virtual fitness sessions, wellbeing webinars, annual wellbeing day

Here at Orgvue we promote individualism and a diverse workforce to build on our future success.

Skills Required

  • 5+ years of experience in organization design, transformation consulting, or workforce strategy
  • Proven track record of driving account growth, renewals, and enterprise relationship management
  • Strong executive presence with experience managing relationships at CHRO, CFO, COO level
  • Commercially astute, with confidence in forecasting, pricing, and negotiation
  • Familiarity with HR technology or workforce analytics platforms
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The Company
HQ: Philadelphia, PA
196 Employees

What We Do

Orgvue delivers an altogether richer, more visual organizational design and workforce planning experience. Our SaaS platform empowers large enterprises to continuously plan for the future from ‘strategy to people’, so they can make faster workforce decisions in a constantly changing world. With Orgvue, organizations can confidently build the businesses they want tomorrow, today.

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