Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.
You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.
As our Senior Enterprise Account Manager, you will:- Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner - Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
- Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
- Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
- Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention
- 6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
- Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
- Strong executive presence and experience engaging C-suite and senior technology leaders
- Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
- Experience managing highly complex, global strategic accounts
- Strong business acumen with the ability to align technical solutions to measurable business outcomes
- Ability to influence cross-functional stakeholders internally and externally
- Thrives in high-growth, fast-paced environments with a collaborative mindset
Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Top Skills
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.
We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business.
For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
