AerSale, Inc.

Senior Account Manager

Reposted 20 Days Ago

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Memphis, TN

In-Office

Mid level

Aerospace

The Role

The Senior Account Manager will manage customer accounts, drive sales relationships, provide quotes, and ensure customer satisfaction while achieving revenue goals.

Summary Generated by Built In

Who we are:
AerSale® is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments. Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. AerSale®, AerTrak® and AerAware).
For more information, visit us at www.aersale.com.

What we Offer:
• Medical Insurance
• 100% Employer Paid Dental, Vision, Life, Short and Long Term Disability Insurance
• 401K with Employer Contribution
• Employee Stock Purchase Plan (ESPP)
• Education Reimbursement (related field)
• Employee Referral Program and Recognition Program
• Paid Holidays and 15 Paid Time-Off Days annually

Job Description:

Essential Duties and Responsibilities:

· Manage strategic customer accounts, which includes at a minimum, coordination, facilitation & communication skills required to maintain these strategic business accounts

· Generate new and repeat sales by ascertaining existing and potential customer requirements, needs and expectancies

· Establish, develop and maintain positive relationships with current and potential customers

· Provide price quotes of in-stock parts and/or parts available on the market

· Systematically, utilize proven methods incorporating customer tendencies/product knowledge/market intelligence/historical data; which at a minimum must include availability/costs/pricing to provide accurate quotes and sales orders in support of company objectives

· Respond to customer questions regarding part availability and product use

· Serve as point of contact for customer issues and ensure customer concerns, issues and questions are addressed

· Work with appropriate departments to ensure timely and accurate pricing, delivery and quality

· Meet or exceed target sales revenue goals by identifying and closing business with new and existing customers

· Market part inventories to aviation world

· Travel to customer locations, seminars and/or conventions, as required, to develop, existing or potential sales’ relationships

· Complete all required systematic transactions to complete sales function, e.g., sourcing, communicating with customer, entering sales orders, requests for repairs, invoicing, shipping documents, follow-up with customer, etc.

· Serve as a point of contact for customer service issues ensuring customer satisfaction and profitability

· Perform other duties as required

Education and Experience:

• Bachelor’s Degree from an accredited college or university or four years of related work experience, plus

• Three (3) years of proven aviation parts sales experience

Abilities and Skills:

• Demonstrated ability to develop and maintain business, sales and marketing plans

• Excellent communication skills with the ability to coordinate and respond to verbal conversations and written requests

• Working knowledge of Microsoft Office Suite, including but not limited to Word, Excel, Outlook and internet

• Must be able to learn new software and computer systems

• Disciplined organizational and multi-tasking skills with a strong attention to detail

• Ability to prioritize tasks and meet deadlines

• Ability to work independently and as a collaborative team member

• Must be able to successfully adapt to change

• Strong problem-solving skills with the ability to resolve conflict situations

Physical Requirements:

• Normal amount of sitting with mobility to move around an office environment

• Occasionally required to reach with hands and arms, using hands to finger, handle or f eel, climb or balance, stoop, kneel, crouch, squat or crawl

• Frequently may be required to lift and carry up to 25 pounds

• Some work may be performed in industrial warehouse setting with exposure to loud noise, hazardous materials, extreme temperatures, fumes or airborne particles, dirt and dust

• Occasional travel required; Hours may vary due to organizational need

If you would like to see your career take flight, apply today!

Aersale is an Equal Opportunity Employer. The company prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, general identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. As a Government Contractor Aersale takes affirmative action to employ and advance in employment individuals without regard to disability or veteran status. If you are an Individual with Disability and require any assistance with the application process please contact Human Resources at: [email protected].

Top Skills

Microsoft Office Suite

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The Company

HQ: Coral Gables, FL

382 Employees

Year Founded: 2009

What We Do

AerSale is a global leader in the supply of aftermarket aircraft, engines, OEM material and asset management services.

We specialize in the sale and lease of mid-life commercial aircraft, while simultaneously offering our clients comprehensive material solutions and asset management services. Our customer-oriented approach of focusing on quality service and long-term client relationships has accelerated our launch and in just a few short years AerSale has acquired over 100 aircraft and 400 engines to support our growing customer base.

Our customers include passenger and cargo airlines, government entities, leasing companies, multinational OEMs and independent MROs.

AerSale operates sales offices, warehouses and distribution centers around the world to provide a highly responsive support network with greater asset availability at competitive pricing.