Senior Account Manager

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

This Senior Account Manager role is focused on building and nurturing long-term relationships with some of Australia’s largest employers who hire interns and graduates. You will serve as a trusted partner, guiding clients to maximise the value of their GradConnection profiles and recruitment campaigns. 

What you'll do

• Design, develop, and implement strategic portfolio and client relationship plans for key accounts
• Act as a trusted advisor, offering proactive, prescriptive advice and practical solutions to stakeholders
• Provide market and client feedback to GradConnection’s product and strategy teams to inform innovation and enhancements
• Lead bi-annual and annual contract negotiations with a focus on relationship development, revenue growth, and increased market share
• Drive adoption and utilisation of GradConnection’s product suite aligned to individual client needs
• Collaborate key internal stakeholders across marketing, product, strategy, and operations to deliver seamless client experiences
• Grow and maintain sales and revenue across accounts by positioning GradConnection as a strategic, long-term partner
• Conduct regular performance reviews leveraging internal analytics to identify trends, challenges, and opportunities for clients

The Team You’ll Join

GradConnection consists of team members working across commercial and operational functions that work closely with dedicated Product, Tech and Marketing colleagues within SEEK that are responsible for delivering value to the specialised needs of the Graduate segment.  We have Team members distributed around Australia and the World, with a focus on APAC.  You will work within a team of 4, who are located in both Sydney, Melbourne & Brisbane.

• Business development or account management experience (ideally in SAAS environment)
• Excellent written and verbal communication with high attention to detail 
• Able to rapport with internal and external stakeholders 
• Excellent time management and negotiation skills  
• Ability to handle objections, listen and respond effectively 
• Digital Marketing or graduate recruitment industry experience is a bonus
• Bachelor Degree with any degree major
• Experience using Salesforce would be advantageous, however certainly not mandatory 
• A general knowledge of university degrees would be helpful, but again, not mandatory 

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.