Senior Account Manager

ABOUT OGILVY SOCIAL.LAB 

Ogilvy Social.Lab (OSL) is a full-service advertising agency headquartered in Brussels’ WPP Campus. As part of the international Ogilvy network, our operations span four continents with over 15 nationalities on the 130-strong team working in our offices – our mindset is borderless.

We proudly collaborate with prominent international and regional clients, including Absolut, Unilever, Mondelez, Ford, IKEA, Lidl, Orange, EU and Belgian institutions, fueling their success locally & internationally.

Entrepreneurship pulses through our veins, embodying our name with a "lab” mentality. We constantly innovate and experiment, staying in sync with the ever-evolving digital media landscape we specialize in.

ROLE

We’re looking for a driven Sr. Account Manager to join our team. This is a great opportunity for an ambitious, integrated, socially savvy and curious individual to nurture and develop some of the region’s most loved and established brands.

RESPONSIBILITIES

• Under the supervision of a Group Account Director, you lead your clients’ projects and are responsible for their daily management.
• You coordinate various online and social projects from briefing to delivery, including budget follow-up and planning.
• You ensure that the creative team/traffic manager/production manager/media are aligned throughout a project, to meet deadlines and coordinate workflow.
• You are responsible for overcoming any difficulties and finding solutions during the project while keeping your Group Account Director informed throughout.
• You build strong relationships and foster good team spirit with both clients and members of the agency to bring great ideas and creative work to life

Client

• You have a thorough understanding of the client’s business and the major trends shaping their market(s).
• You are the client’s main point of contact.
• You build relationships with clients based on trust and a mutual understanding.

Creative/Strategy

• You are the creative teams’ main contact, providing direction on creative briefs, generating enthusiasm and earning their trust.
• You master a range of presentation techniques to inspire the client and sell creative work.

Finance

• You manage the agency’s billing system and are responsible for invoicing, and issuing PO’s, etc.
• You understand the financial forecast/overview of your clients.

Administration

• You have a thorough working knowledge of all agency systems: plan briefings, reviews, follow planning procedures, etc.
• You are ultimately responsible for ensuring work is produced efficiently, on time, and within budget.
• You will work in close collaboration with your Account Director who will set in place a structured way of working.

PROFILE

• 5-8 years experience – deep expertise in digital & social media campaigns, and adaptations of global campaigns.
• Perfectly fluent in French & English. Fluency in Dutch is a plus. 
• Comfortable in growing senior client relationships and business.
• Skillful project management – expert in scoping and delivering projects on time and budget.
• Proven experience in managing team members, with a people-focused mindset. 
• Enthusiastic team-player. Curious and keen to grow & learn. Flexible and open to work in an agile environment. Hands-on.

OFFER

• Fulltime opportunity in an ever-growing, trendsetting advertising agency based in the greenest building in Brussels – the new WPP Campus.
• Work alongside a team of diverse and people-focused individuals, on impactful projects and with an array of local, regional and global clients.
• We are committed to keeping our environmental footprint low and ensuring that our work is ethical.
• We thrive on transparency – Our words and promises produce actions.
• Attractive package and benefits
• Strong flexibility plan
• Continuous training opportunities
• As an Ogilvy Social.Lab employee, you will be provided with continuous opportunities to grow through training and career conversations while doing strong work that works.