Direct Agents is seeking an experienced, Senior Account Manager eager to fast track their career and become a thought leader in the industry. The ideal candidate is a results-oriented problem solver with a passion for data-driven performance marketing and a desire to achieve and exceed client goals.
THE ROLE
As a Senior Account Manager at Direct Agents, you will act as a bridge between the agency and its esteemed clients, forging strong partnerships built on trust and understanding. By thoroughly comprehending client goals and challenges, you will craft tailored strategies that align marketing efforts with business objectives. Your passion for orchestrating successful campaigns, fostering client loyalty, and your omni-channel understanding across all facets of digital marketing will be key in contributing to our agency's ongoing success.
Key Responsibilities
- Account and Client Management:
- Directly oversee and manage client accounts, maintaining effective communication and relationships.
- Collaborate with clients to understand their objectives and provide tailored solutions.
- Campaign Strategy and Execution:
- Lead the setup of new accounts and campaigns, ensuring all aspects are optimized for success.
- Develop comprehensive campaign strategies to meet client goals and objectives.
- Performance Reporting:
- Generate daily reports detailing campaign performance metrics, including expenditures, budgets, and media placements.
- Analyze data to provide insights and recommendations for ongoing campaign improvements.
- Marketing Analytics:
- Regularly analyze statistical data to drive the development and optimization of campaigns.
- Utilize data-driven insights to refine strategies and enhance campaign outcomes.
- Sales Support and Contract Management:
- Assist Media Buying and Sales teams by preparing contracts, support materials, and other documentation.
- Ensure seamless collaboration between departments to achieve sales and campaign objectives.
- Campaign Management and Integration:
- Organize and execute creative assets and technical integrations for campaigns.
- Coordinate various elements to ensure smooth campaign execution and alignment with client objectives.
DESIRED BACKGROUND
- 4 - 6 years of account management experience
- Experience with Paid Social, Search, Display and Email marketing
- Experience in the performance marketing industry a plus
- Polished oral and written communication skills
- Strong analytical skills -- must be an expert in MS Excel and data analysis
- Knowledge of HTML is a plus
- Strong Computer skills -- thorough understanding of MS Office and internet technologies
- Strong attention to detail
- Strong time management skills -- ability to prioritize and meet deadlines
- Diligent work ethic
- Must be self-motivated and able to take the initiative to get the job done
This role is based in our NYC office and you must reside or be willing to relocate within commuting distance of the office for this role.
CLIENTS WE’VE WORKED WITH INCLUDE
Marvel, NBA, NYSE, WacoalCW, Morgan Stanley, and more
WHY DIRECT AGENTS
We believe that personal success comes from the hard work that you put in. We skip the politics and bureaucracy and empower you to directly impact the speed of your growth. Below is just some of what sets us apart and the opportunities you’ll have to thrive:
Certified Minority Owned Business: We are one of the few agencies to be 48% BIPOC across the agency and 38% of senior leadership. Additionally, we celebrate our 60% Female representation, 40% of senior leadership.
Access to Cutting-Edge Practices: Stay at the forefront of the industry with forward-thinking practices across major technology platforms like Google AI search, Meta, TikTok, and Amazon
Future Forward AI: Future proof your career with access to AI research and best practices for AI powered Data analysis, efficiency and custom AI Chatbots
Personalized Career Development: Receive tailored support for your professional journey, including direct access to executive leaders who are invested in your success
Continuous Learning Opportunities: Engage in a variety of internal and external training programs and conferences covering technical skills, professional growth, leadership and management
Fast Paced Growth that speaks for itself with a 12 month average time to promotion and 9 month average time to compensation change with a standard to review annually.
OUR AWARD-WINNING PEOPLE FIRST CULTURE
7x Winner of Crain’s Best Places to Work (2018 - present)
Most Dedicated to Employee Growth finalist in Digiday’s Work Life Awards
ESSENTIALS AND PERKS
- A competitive salary of $80,000 - $95,000, depending on experience, with annual compensation reviews based on performance
- Bi-annual bonus pay based on company and individual performance
- Regular performance reviews and growth path check-ins throughout onboarding and quarterly thereafter
- Health, dental, vision, and mental health benefits including access to providers like:
- One Medical, Talkspace, KindBody, and Health Advocate
- Paid Time Off, Birthdays, Volunteering Time
- PTO: 15 - 24 days/year depending on seniority and tenure
- Sick/Safe Leave: 7 days/year
- Your birthday is a day off!
- Paid Parental Leave: up to 12 weeks depending on seniority and tenure
- Summer Fridays: Half day schedule from Memorial Day through Labor Day
- A new MacBook Pro laptop for ease of work
- A newly built and sun drenched penthouse office with incredible views over Flatiron
- Our ‘Acceleration Hub’ is our new NYC HQ located on 5th Ave in the heart of the Flatiron District
- Each team member has a dedicated workspace with 2 large monitors and all the necessary peripherals (Jabra headset, keyboard, mouse)
- Access to commuter benefits and annual memberships to Citibike
- Happy Hours and our premier annual events including ‘Field Day’ and our annual themed Holiday party extravaganza
- Dog friendly office!
- An inspiring atmosphere with supportive colleagues and innovative projects
- Future career development opportunities with internal and external opportunities for professional growth and networking
- Epic regular team building and celebrations
- An unwavering belief that we can build, create and grow together!
If you’re looking for a new role with space to directly influence the business and company culture, apply today!
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What We Do
Direct Agents is an independent, minority-owned digital marketing agency that specializes in performance-driven customer acquisition solutions. Founded by first-generation immigrants, Direct Agents celebrates its 19th year in business this year. Our agency goes beyond the standard marketing toolbox through innovation in Paid Media, Enterprise SEO, Strategy, Amazon, Creative, Inclusive Marketing Strategy, Analytics, & Paid Social. Direct Agents is built to help clients achieve success through a diverse and passionate group of experts based in NYC, LA, and beyond. We’re breaking the industry mold and leading with a diverse mindset. Here at Direct Agents, diversity isn’t just a buzzword, it’s in our DNA. • 5x Winner of Crain’s Best Places to Work (2022, 2021, 2020, 2019, 2018) • 42% Diversity • 57% Female / Male ratio • ‘WoDA’ is Direct Agents’ women powered employee resource group which works to pave the path to leadership for all women through monthly workshops • ‘State of the World’ helps provide an open forum to discuss the social movements of our time and how we can have an impact on them • Team and company-wide bonding events (ask us about our puppy breaks!) • Opportunities to get involved with the community through mentorship and pro bono marketing services • A work family that is as committed to its work as it is to having fun Our culture offers more than just happy hours; we're fueled by excellence, collaboration, and growth opportunities. At Direct Agents, you are empowered to create your own career journey through cross-channel learning opportunities and mentorship. If you’re looking for a new role with space to directly influence the business and company culture, visit our Careers page and apply to become a “Shaper of Change!” To learn more about our services visit www.directagents.com or email [email protected].
