Senior Account Manager

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Senior Account Manager for Beckman Coulter Diagnostics is responsible for establishing, maintaining, and growing strong external customer relationships. This responsibility includes maintaining stable customer relationships, achieving growth on existing accounts and ensuring world-class work. You are expected to be the cross-functional team leader and manage medium to large scale accounts or multiple accounts.

This position is part of the Commercial Team located in Malaysia and will be position is remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be report to the Country leader. As a Senior Account Manager, you will be the primary operational point of contact for assigned Malaysia customers, by promoting the products, providing sales quotation, new information, monitoring of reagent usage etc.

If you thrive in a fast paced, supporting role and want to work to build a world-class commercial organization—read on.

In this role, you will have the opportunity to:

• Translate customer needs into business requirements, coordinate with project teams on required deliverables, and proactively manage customer expectations.
• Participate actively in sales calls and bid reviews, demonstrating excellent sales and closing skills.
• Develop and manage internal relationships, earning the respect of colleagues at all levels across the business ensuring a cohesive internal structure.
• Work collaboratively with both cross functional team and Channel Partners on opportunities / accounts and sales support teams to win key opportunities.
•  Provide primary post-sales general and/or technical support to the direct customer and channel partners and ensure growth of business in the assigned territories

The essential requirements of the job include:

• Education – Diploma/Degree or equivalent in Biomedical Science or other Science disciplines
• Experience – Minimum of 5-7 years of field experience in Medical related sales experience. IVD experience will have preference.
• Experience of working in highly competitive environments and constantly improving within broadly practices and policies to achieve sales targets. Excellent communication skills in English and Bahasa Malaysia, strong presentation skills, both externally to prospective clients and internally to upper management
• Ability to prioritize work in a complex, fast-paced environment

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – list specifics 40 % travel, overnight, within territory or locations
• Must have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess previous experience in:

• Key Account Management or Strategic Account Management
• Conduct Product Presentation to customers
• Project Management Experience for Instrument Implementation

Remote Job Posting Language:

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.