Senior Account Manager

About Million Dollar Baby Co.
Welcome to Million Dollar Baby Co.! We started in 1990 and are proudly family-owned and operated in Los Angeles. Since then, MDB Co. has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs. Our family of brands include: Babyletto, DaVinci, Nursery Works, Namesake, Monogram by Namesake, and Carter's by DaVinci. We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel. At MDB Co., we credit all our success to our mighty, diverse team of more than 110 smart and fun individuals who make an impact every day! Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values. Lastly, we are proud that we have been awarded Great Place to Work in '21, '22, '23, Built in LA Best of List '22, '23, Fortune Best Places to Work '23. It's truly an amazing place to work! We welcome you to learn more about our company and our fantastic team.
Teddy Fong
CEO
As a Senior Account Manager at Million Dollar Baby Co., you will help grow our retailer store programs and revenue opportunities, with a focus on our Amazon and Target accounts. You will build, communicate, and maintain our vision of creating productive working relationships with account managers, collaborating to successfully place orders and plan inventory. You'll be responsible for overseeing all aspects of managing specific categories and accounts to meet our consumers' needs, including handling client queries, identifying growth opportunities, and analyzing sales trends. Our goal for this role is to create sales strategies and build relationships by promoting "Wow" customer programs!
Key Responsibilities
- Learn and understand our brands' stories, value propositions, differentiation points, and customer segments
- Master retailer-specific e-commerce platforms and tools
- Escalate decisions/issues with options, pros & cons, and proposed solutions
- Support promotional calendars and marketing strategies to grow retailer-to-consumer reach, engagement, sales, and increase conversion
- Attend weekly and monthly calls with Inventory Analysts and Buyers to hit our retailer KPIs
- Perform data analysis for demand planning and order management, particularly for Target
- Analyze performance metrics for campaigns and brand sales, making recommendations and presenting results to cross-functional teams
- Monitor the competitive landscape and stay up-to-date on industry trends and insights
- Understand Sales Team OKRs and actively develop ways to improve and exceed performance
- Conduct daily data analysis to make decisions and present sales trends to Sales Managers
Required Qualifications
- 4+ years of proven experience in e-Commerce Account Management or a related field
- Excellent knowledge of MS Excel and data analysis tools
- Strong analytical, presentation, and negotiation skills
- Experience in delivering client-focused solutions
- Ability to analyze wholesale gross profit margins and sales reports
- Proven track record of ownership over tasks and project management
- Demonstrated ability to make mutually beneficial decisions focusing on long-term partnerships
Preferred Qualifications
- Experience with Amazon and Target vendor portals
- Familiarity with e-commerce analytics platforms - Sigma, PowerBI, Salsify, etc.
What We Offer
- Opportunity to work with leading retail partners in the baby product industry
- Collaborative team environment focused on growth and innovation
We're looking for a go-getter who loves to build relationships, create sales strategies, and execute to get things done. If you're known as a trusted resource in account management and thrive in a dynamic e-commerce environment, we want to hear from you!
At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.
As an important step in coming together as safely as possible, Million Dollar Baby Co. requires all employees to be fully vaccinated and boosted against COVID-19 as a condition of employment unless a medical or religious exemption is approved.
Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]
The pay range for this role is:
80,000 - 95,000 USD per year ( Los Angeles )