Step into a high-visibility Account Management role with built-in executive development, competitive pay, and a clear line of sight to high-level growth.
Position Overview
Pay: Competitive Salary + KPI-Driven Performance Bonus
Benefits: God-honoring company; Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning
Location/Work Type: 100% On-Site | Charlotte, NC 28223
Schedule: Full-time, Exempt. Flexible, hands-on schedule supporting a 7-day multi-shift operation across 1st, 2nd, and 3rd shifts, including athletic events and weekends
Requirements/Qualifications: Bachelor’s Degree (BA/BS); 2–5+ years in commercial janitorial, venue, or facility management; experience leading 30+ headcount; writing assessment required
Bonuses/Perks/Career Growth: KPI performance bonus; mileage reimbursement for campus vehicle use; company PC and mobile phone provided; Internal mobility and leadership development.
The Budd Group is a family-owned, God-honoring facility solutions company. We deliver high-quality janitorial, maintenance, and landscaping services while striving to make a positive impact on the communities and team members we serve.
What You’ll Do / Key ResponsibilitiesAs our Account Manager, you will lead and scale our commercial facility operations across campus.
Operations & Service Delivery: Oversee routine cleaning, venue preparation, and game-day setups as our lead Account Manager.
Team Leadership: Direct, coach, and retain 35–40 team members and shift supervisors to keep operations running smoothly across all shifts.
Financial & Budget Control: Oversee operational budgets, labor allocation, and supply management to consistently hit account financial KPIs.
Client & Stakeholder Relations: Serve as the primary Account Manager for athletics and facility contacts, delivering top-tier communication and solutions.
Strategic Growth: Work closely with regional leadership to support account expansion and operational growth.
Education & Experience: Bachelor’s degree (BA/BS) required; 2–5+ years of progressive management experience in commercial janitorial, university campus, venue, or facility management.
Leadership Drive: Demonstrated success leading 30+ team members, coaching workflows, and driving operational efficiency.
Financial & Tech Acumen: Solid skills in budgeting and forecasting, paired with proficiency in enterprise tools (MS Office, HRIS, CRM).
Communication: Exceptional written and verbal communication skills (a short writing assessment is required during interview steps).
Tangible Career Advancement: Coaching and mentorship built around advancement opportunities
Comprehensive Compensation Package: Competitive base salary, performance bonuses, 401(k) match, and paid volunteer days.
Employee-Centric Support: Access to free professional development courses, language learning, and robust wellness programs.
The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.
Skills Required
- Bachelor’s degree (BA/BS)
- 2–5+ years of progressive management experience in commercial janitorial, university campus, venue, or facility management
- Experience leading 30+ team members
- Strong budgeting and forecasting skills
- Proficiency with MS Office, HRIS, and CRM tools
- Exceptional written and verbal communication skills
- Completion of a writing assessment during the interview process
What We Do
The Budd Group is a family-owned provider of services and solutions for facility managers, serving customers throughout the Southeast. It supplies janitorial and custodial services, maintenance, landscaping, and integrated facility support for schools, manufacturing sites, commercial properties, and other facilities. The company grew from a janitorial supply business in Winston-Salem into a provider of customized facility solutions across a broad range of industries.
