Senior Account Manager

Posted 19 Hours Ago
Be an Early Applicant
Walnut, CA, USA
In-Office
Senior level
Aerospace • Defense
The Role
Manages and grows major customer accounts through strategic planning, relationship development, pricing and contract negotiations, account reviews, sales growth, and customer support. Identifies market and competitive trends, forecasts demand, supports budgeting, resolves billing disputes and customer complaints, and coordinates internal resources to meet client needs and corporate goals.
Summary Generated by Built In

Position Summary: Develops current accounts of major significance.  Establishes long-term strategic plans for retaining and growing the accounts. Builds relationships with the key users and decision makers.  Negotiates pricing and conducts rate reviews and resolves disputes related to billing. Regularly conducts strategic account reviews to review service needs. Gathers market and competitor information to identify business trends, forecast demand and prepare the annual budget. Conducts reviews on accounts on regular basis to evaluate clients’ demands and usage of account; determine types of services/products and prices/fees satisfying the clients’ needs as well as the organization’s objectives. Develops and maintains a well-coordinated internal relationship with key decision makers within the organization. Ensures that clients know to use the services and provide assistance if necessary. 

 

Essential Duties and Responsibilities include, but are not limited to: 

  • Develops and implements strategic sales plans to accommodate corporate goals. 

  • Assists customers with organizational skills, account strategies and administrative responsibilities to ensure a high level of customer satisfaction is maintained. 

  • Develops and increases sales revenue to meet assigned targets. 

  • Acts as a resource to accounts in contract opportunities and proposals. 

  • Assists customers with contract negotiations, closing the sale and developing marketing plans for contract accounts. 

  • Keeps informed of new products, services and other general information of interest to customers. 

  • Checks on competitive activity and develops new methods of attaining customers  

  • Troubleshoots problems, answer questions, and handle complaints as they arise. 

  • Other duties as assigned  

Qualifications: 

  • Experience and Education:  

  • Bachelor’s degree with 5-7 years of experience, or a Master’s degree with 3-5 years of experience 

  • Technical Skills: 

  • Ability to identify and resolve problems in a timely manner or develop alternative solutions 

  • Proficient in the use of all Microsoft Office programs and Windows operating system 

  • Ability to thrive in a changing, fast-paced growing and dynamic business 

  • Detail oriented and able to manage multiple projects simultaneously 

  • Strong written and verbal communication skills 

  • Excellent organization skills and attention to detail 

  • Physical Requirements: 

  • Extended screen time 

  • Long periods of sitting 

  • Potentially long hours 

 

Supervisory Responsibilities: None.  

 

Travel Required: Occasional 

 

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.  All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  

 

To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.  This document does not create an employment contract, implied or otherwise, other than an at will relationship.   

 

Affirmative Action/Employment Opportunity (EEO) Statement: ALIGN PRECISION is an equal opportunity employer and values diversity at our company.  We are committed to creating a workplace where all qualified individuals are welcome and can thrive, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other characteristics protected by law. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree and 5-7 years of experience, or master's degree and 3-5 years of experience
  • Ability to identify and resolve problems or develop alternative solutions
  • Proficiency with Microsoft Office programs and the Windows operating system
  • Ability to thrive in a changing, fast-paced, dynamic business
  • Ability to manage multiple projects simultaneously with strong attention to detail
  • Strong written and verbal communication skills
  • Excellent organizational skills
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Tempe, AZ
243 Employees
Year Founded: 2011

What We Do

ALIGN PRECISION is a proven leader in tight-tolerance manufacturing of complex components and assemblies for leading OEMs in aerospace, defense, semiconductor, and evolving high-tech industries. We offer deep expertise in a wide range of materials, including hard metals, aluminums, and alloys. We invest heavily in the latest technologies and adhere to stringent processes. We align our expertise, technologies, and processes with our customers’ mission-critical needs for extreme precision in the manufacturing of their parts and assemblies. From fracture-critical structural parts for aerospace and defense programs to copy-exact components and assemblies for semiconductor and high-tech applications, our support for OEMs meets your exacting standards. We have technologically advanced Centers of Excellence and 1,000-plus precision specialists across the country for the capacity and scale you need. Your programs go further faster, with accuracy and performance you can count on. Collaboration, accuracy and performance throughout development and production is the commitment we make in support of our customers’ designs and applications. Our dedicated focus on customer service—encompassing project management, engineering and design-for-manufacturability, consistent quality, and on-time delivery—ensures the success of our customers. ALIGN PRECISION is your partner for manufacturing excellence.

Similar Jobs

Cloudflare Logo Cloudflare

Account Manager

Cloud • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
United States
4400 Employees

Adyen Logo Adyen

Enterprise Account Manager

Fintech • Payments • Financial Services
Easy Apply
Hybrid
San Francisco, CA, USA
4771 Employees
215K-290K Annually

Rubrik Logo Rubrik

Senior Manager, 1:Many Account-Based Marketing

Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
In-Office
Palo Alto, CA, USA
3000 Employees
171K-257K Annually

Metagenics Logo Metagenics

Account Manager

eCommerce • Healthtech
Remote or Hybrid
United States
1100 Employees
130K-155K Annually

Similar Companies Hiring

Rangeview Thumbnail
Aerospace • Robotics • Energy • Defense • Manufacturing • Weapons Systems
El Segundo, California
38 Employees
Outpost Space Thumbnail
Aerospace • Defense
Los Angeles, California
38 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account