Senior Account Manager

Posted Yesterday
Be an Early Applicant
4 Locations
In-Office
Senior level
Hardware • Professional Services • Security
The Role
Develops sales opportunities for electronic security solutions by prospecting, conducting presentations, managing accounts, preparing proposals and quotes, and translating customer needs into product requirements. The role manages contracts and service agreements, maintains product expertise, supports other account managers, and ensures sales activities comply with company procedures. Responsibilities also include interpreting blueprints and specifications, documenting processes, and maintaining accurate time and expense records.
Summary Generated by Built In

Build Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

 

Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:

  • Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
  • Work-Life Balance: Generous paid time off for rest, family, and self-care.
  • Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
  • Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

 

 

The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands. This position conducts sales calls on prospects and assigned accounts/territory. The primary purpose of these sales calls is to create opportunities for the sales of Advantech product offerings in Electronic Security Solutions, such as Integrated Solutions, Intrusion Detection, Video Surveillance, Fire Alarm, Access Control, and Emergency Communications. 

Essential Functions
•    Initiate contact with prospects via cold calling and assigned accounts/territory
•    Conduct onsite or online presentations to prospects that showcase the services and products of the company 
•    Work with management and marketing to develop proposals, quotes and respond to public solicitations
•    Effectively communicate features and benefits of solutions and manage prospect expectations 
•    Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
•    Maintain in-depth product knowledge of the service offerings of the company
•    Provide guidance and team lead activities with other Account Managers
•    Perform sales procedures through activities and opportunities with defined policies and procedures
•    Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
•    Develop in-depth knowledge of the service catalog and how it relates to customers’ needs
•    Document internal processes and procedures related to duties and responsibilities
•    Responsible for entering time and expenses

Minimum Qualifications
•    High School Diploma, or equivalent combination of education/experience
•    A minimum of 5+yrs experience in systems technology sales 
•    Current and valid US driver’s license
•    Must pass pre-employment background check and drug test

Knowledge, Skills and Abilities 
•    Excellent time management, multi-tasking and prioritization skills
•    Ability to complete assigned tasks with minimal supervision
•    Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
•    Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
•    The ability to interpret blueprints and specifications
•    Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills 
•    Exceptional customer service skills

Equal Opportunity Employer

CBX Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a VEVRAA Federal Contractor and give priority referral to protected veterans. We are committed to taking affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.

 

Skills Required

  • High school diploma or equivalent combination of education and experience
  • At least 5 years of experience in systems technology sales
  • Current and valid U.S. driver's license
  • Pass a pre-employment background check
  • Pass a pre-employment drug test
  • Excellent time management, multitasking, prioritization, deadline management, and follow-up skills
  • Ability to work with minimal supervision
  • Professional presentation and communication skills with customers, managers, and technical or facility personnel
  • Ability to interpret blueprints and specifications
  • Analytical, problem-solving, organizational, and communication skills
  • Exceptional customer service skills
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The Company
2,267 Employees
Year Founded: 1955

What We Do

Cook & Boardman is a national provider of integrated access and security solutions for commercial and institutional properties. The company distributes doors, frames, hardware, electronic access-control equipment, and specialty building products, while also delivering systems integration for physical security, wireless networking, low-voltage cabling, audiovisual, and managed IT. It serves architects, contractors, developers, and facility owners across sectors including healthcare, education, government, hospitality, and industrial facilities.

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