Senior Account Manager

Build Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

We are currently recruiting for a Senior Account Manager at Blue Violet Networks in Fountain Valley, CA who will be focused on Physical Security and Division 28 products and services.  The Senior Account Manager who works with prospects to develop a deep understanding of their Physical Security needs and translate those needs into solutions satisfying their demands. 

Essential duties and responsibilities of this position include:

• Initiate contact with prospects via cold calling and assigned accounts/territory;
• Work with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands;
• Conduct onsite or online presentations to prospects that showcase the services and products of the company;
• Work with management and marketing to develop proposals, quotes and respond to public solicitations;
• Effectively communicate features and benefits of solutions and manage prospect expectations;
• Manage the complexity of proposals, contracts, and service level agreements;
• Maintain in-depth product knowledge of the service offerings of the company;
• Perform sales procedures through activities and opportunities in Autotask and remain compliant;
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy;
• Develop in-depth knowledge of the service catalog and how it relates to customers’ needs;
• Prospect, qualify, and close new physical security opportunities, including CCTV/IP video surveillance, video management systems (VMS) and video analytics; access control and credential management; weapons detection and concealed threat screening; intrusion detection; and visitor management solutions;
• Conduct site walks and security assessments with prospects and technical staff to identify vulnerabilities, coverage gaps, and compliance requirements, and translate findings into recommended solutions;
• Partner with engineering and project management to scope physical security systems, including camera counts and placement, door and reader counts, entry-point screening layouts, cabling, network and storage requirements, and installation labor;
• Present and demonstrate weapons detection technologies, such as AI-based walk-through screening systems, to schools, healthcare facilities, government agencies, venues, and corporate campuses, addressing throughput, privacy, staffing, and operational workflow considerations;
• Sell recurring physical security services, including preventive maintenance and service agreements, cloud-hosted video and access control subscriptions (VSaaS/ACaaS), remote video monitoring, and system upgrades or migrations;
• Maintain relationships with key physical security manufacturers and distribution partners, leveraging their resources for deal registration, demonstrations, and joint selling;
• Respond to RFPs, RFQs, and public bids for physical security projects, including those involving prevailing wage, cooperative purchasing contracts, and grant-funded programs such as school safety grants;
• Coordinate with security directors, facilities managers, IT leaders, and executive stakeholders to align solutions with the customer’s security operations, network standards, and budget cycles;
• Document internal processes and procedures related to duties and responsibilities;
• Responsible for entering expenses in Concur as they occur;
• Understand processes in ConnectWise and Autotask by completing assigned training materials. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Outside sales experience with selling any of the following: Physical security solutions, IT services and products, managed IT services or IT consulting;
• Preferred: 5+ years of B2B sales experience selling physical security systems and services such as CCTV/video surveillance, access control, weapons detection, intrusion detection, or integrated security solutions;
• Working knowledge of leading physical security platforms (e.g., Avigilon, Axis, Genetec, Milestone, Verkada, LenelS2, Software House, Brivo, Evolv, or similar);
• Understanding of IP networking fundamentals as they relate to security systems (PoE, VLANs, bandwidth, and video storage) and the convergence of physical security and IT;
• Familiarity with relevant codes, standards, and regulations, such as ADA and fire/life safety requirements for door hardware and egress, NDAA-compliant equipment requirements, and privacy considerations for video and screening technologies;
• Experience selling into vertical markets such as K-12 and higher education, healthcare, government, critical infrastructure, and commercial real estate;
• Industry certifications such as ASIS PSP or CPP, SIA credentials, or manufacturer sales/technical certifications are a plus;
• Valid driver’s license, ability to travel within the territory for site walks and customer meetings, and ability to pass a background check;
• Possess a track record of managing the customer commitment, negotiation, and closings of the sales process;
• Demonstrated level of success in the development of client relationships;
• Enjoy working with customers and external audiences;
• High energy and drive with good negotiation skills;
• Proficient with general office applications;
• Strong organizational, presentation and customer service skills;
• Skill in preparing written communications and materials;
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer care;
• Ability to multi-task and adapt to changes quickly;
• Typing skills to ensure quick and accurate data entry;
• Self-motivated with the ability to work in a fast moving environment.

Minimum Qualifications
•    High School Diploma, or equivalent combination of education/experience
•    A minimum of 5+yrs experience in systems technology sales 
•    Current and valid US driver’s license
•    Must pass pre-employment background check and drug test

Knowledge, Skills and Abilities 
•    Excellent time management, multi-tasking and prioritization skills
•    Ability to complete assigned tasks with minimal supervision
•    Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
•    Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
•    The ability to interpret blueprints and specifications
•    Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills 
•    Exceptional customer service skills

Physical Demands 
Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends more than 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  

Work Environment  
May require driving to project sites. May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker may be subject to frequent heavy lifting. Exposure to various noise levels.

Qualification Requirements 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
CBX Solutions is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.