We are hiring for a Senior Account Manager - Life Sciences & Healthcare to join our Life Science & Healthcare team in London or Barcelona ( Hybrid ) . This is an exciting opportunity for an experienced sales professional to take ownership of strategic customer relationships, drive account growth and identify high-value opportunities across an established customer portfolio.
Working closely with a defined book of business, you will develop and execute account strategies, manage senior customer relationships and proactively identify upsell and cross-sell opportunities. You will be responsible for understanding customer needs, presenting compelling solutions and managing opportunities through the full sales cycle, from initial need identification through to solution development, negotiation and closing.
About You – experience, education, skills, and accomplishments
Bachelor’s Degree in a relevant field of study or equivalent, relevant work experience
7+ years of relevant professional experience
5+ years of sales experience, ideally within Life Sciences, Healthcare, SaaS, data, software or information solutions
Proven experience managing complex customer relationships and driving account growth
Demonstrated ability to identify, develop and close upsell and cross-sell opportunities
Strong forecasting, pipeline management and account planning experience
Ability to understand customer needs and present innovative, compelling solutions
Experience working with senior stakeholders and collaborating across internal teams
It would be great if you also have....
A Life Science degree or strong knowledge of the Life Sciences/pharmaceutical industry
Experience selling software, data, analytics or information solutions into pharmaceutical, biotech or healthcare organisations
Experience using Salesforce or similar CRM systems
Experience managing strategic or enterprise-level accounts across Europe or EMEA
Strong understanding of sales cycles, negotiation processes and customer success principles
What will you be doing in this role?
Lead efforts to achieve and exceed sales goals by meeting targets and proactively identifying high-value upsell and cross-sell opportunities
Develop and execute strategic Account Plans in collaboration with the wider account team
Manage and oversee customer opportunities throughout the full sales cycle, from identifying customer needs through to solution development, presentation, quoting, negotiation and close
Build strong relationships with key customers and potential leads, while adhering to and refining established sales processes
Deeply understand customer needs and present innovative, relevant and compelling solutions to address their challenges
Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication
Continuously enhance your knowledge of Clarivate products and services to effectively position our solutions and drive customer success
Actively participate in high-level meetings and events, sharing strategic insights on customers, products and sales opportunities with the broader team
Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity
Identify and target high-potential roles and stakeholders within existing customers to expand business opportunities and drive growth
Collaborate effectively with internal teams to ensure a strong customer experience and maximise account opportunities
About the Team
You will be working as part of a collaborative Life Sciences & Healthcare sales team, partnering closely with Account Managers, Renewal Account Managers, Customer Success Managers and wider commercial teams to support growth across the region. The team is focused on building strong customer relationships, delivering customer value and identifying opportunities to expand Clarivate’s solutions within existing accounts.
Hours of Work
This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office, with 2-3 days per week in the office and the remainder of the week remote.
This position requires weekday, Monday to Friday, attendance with some scheduling flexibility available around core working hours.
Our UK Employee Benefits include:
Private Medical Insurance or Health Cash plan
Generous Pension Plan contribution rates
Income protection insurance
Life insurance
Sports Club Subsidy, with the company paying 50% of gym membership or up to £500
Emergency Childcare or Adult care cover
Eye-care vouchers
From 25 Days Annual Leave + 8 Bank Holidays, with the option to buy and sell Annual Leave
#LI-Hybrid, #LI-SK1
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- Bachelor's degree in a relevant field or equivalent relevant work experience
- 7+ years of relevant professional experience
- 5+ years of sales experience
- Experience managing complex customer relationships and driving account growth
- Experience identifying, developing, and closing upsell and cross-sell opportunities
- Strong forecasting, pipeline management, and account planning experience
- Ability to understand customer needs and present compelling solutions
- Experience working with senior stakeholders and collaborating across internal teams
- Life Science degree or strong knowledge of the Life Sciences or pharmaceutical industry
- Experience selling software, data, analytics, or information solutions to pharmaceutical, biotech, or healthcare organizations
- Experience using Salesforce or similar CRM systems
- Experience managing strategic or enterprise-level accounts across Europe or EMEA
- Strong understanding of sales cycles, negotiation processes, and customer success principles
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
