Senior Account Manager

Posted Yesterday
Be an Early Applicant
Utrecht, NLD
In-Office
Senior level
eCommerce • Fintech • Information Technology • Software
The Role
Manages customer accounts, develops and executes sales strategies, drives revenue and new opportunities, leads negotiations, creates customized proposals, and maintains senior stakeholder relationships. Provides product and technical consulting, supports implementation reviews, resolves customer challenges, collaborates on product enhancements, and improves account management reporting. The role requires Dutch and English fluency, consultative B2B sales expertise, CRM proficiency, and travel up to 50%.
Summary Generated by Built In
Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services. Responsibilities
  • Serves as primary Account Manager within an assigned country or area.
  • Ensures customers receive best-in-class technical, process or product-specific consulting.
  • Engages directly with a wide variety of customer stakeholders, from technical professionals to senior executives.
  • Works internally with customer-focused teams to design, develop and introduce new products and enhancements to address customer requests and priorities.
  • Works with customers on implementation reviews and to ensure the prompt and proper resolution of technical or procedural challenges.
  • Contributes to improved Account Management metrics reporting, evaluation and documentation. Qualifications

    Required Qualifications

    • Bachelor's Degree or equivalent work experience required.
    • Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
    • Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
    • Native Dutch speaking, good business English skills (Written and spoken). 


      Preferred Qualifications


    • Comprehensive knowledge of Retail operations, procedures and the utilization of technology to really understand customer needs.
    • An active listener who probes effectively to fully understand customer challenges.
    • Knowledge of Software, Hardware and Service solutions in the Retail industry would be advantageous.
    • Consultative sales experience with complex solution design is desired.
    • Experience working within a customer focussed B2B environment and developing strategic client relationships and accounts with senior stakeholders.
    • Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
    • Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
    • Demonstrated relationship building skills at all levels of the internal organization, good sense of organizational awareness.
    • Possess experience with CRM software, such as Salesforce to maximize opportunities.
    • Ability to travel up to 50% of the time.
  • Skills Required

    • Bachelor’s degree or equivalent work experience
    • 6–8 years of relevant experience or equivalent education and experience in corporate sales, quota-carrying sales, new business development, or people management
    • Proficiency in Microsoft Office, especially Excel, PowerPoint, Word, and Teams
    • Native Dutch language proficiency
    • Good business English skills, written and spoken
    • Knowledge of retail operations, procedures, and technology
    • Knowledge of software, hardware, and service solutions in the retail industry
    • Consultative sales experience with complex solution design
    • Experience in a customer-focused B2B environment and developing strategic client relationships
    • Exceptional communication, presentation, strategic planning, problem-solving, and critical-thinking skills
    • Experience with CRM software such as Salesforce
    • Ability to travel up to 50% of the time

    Diebold Nixdorf Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.

    • Healthcare Strength Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
    • Leave & Time Off Breadth Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
    • Wellbeing & Lifestyle Benefits Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.

    Diebold Nixdorf Insights

    Am I A Good Fit?
    beta
    Get Personalized Job Insights.
    Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

    The Company
    HQ: Hudson, OH
    16,325 Employees

    What We Do

    Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

    Similar Jobs

    In-Office
    8 Locations
    57802 Employees

    Pfizer Logo Pfizer

    Director R&D EHS Program Lead

    Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
    In-Office or Remote
    36 Locations
    121990 Employees
    177K-294K Annually

    HiBob Logo HiBob

    Account Executive

    HR Tech • Information Technology • Professional Services • Sales • Software
    Remote or Hybrid
    Netherlands
    1350 Employees
    80K-120K Annually

    HiBob Logo HiBob

    Account Executive

    HR Tech • Information Technology • Professional Services • Sales • Software
    Remote or Hybrid
    Netherlands
    1350 Employees
    80K-120K Annually

    Similar Companies Hiring

    Kepler  Thumbnail
    Artificial Intelligence • Fintech • Software
    New York, New York
    9 Employees
    Onshore Thumbnail
    Artificial Intelligence • Fintech • Software • Financial Services
    New York, New York
    60 Employees
    Revel.io Thumbnail
    Aerospace • Hardware • Robotics • Software
    US
    50 Employees

    Sign up now Access later

    Create Free Account

    Please log in or sign up to report this job.

    Create Free Account