Senior Account Manager, Strategic Accounts

Job Description:

POLITICO’s mission is to equip influential professionals with the nonpartisan, high-impact policy intelligence they need to lead. Through our Professional Subscriptions—including POLITICO Pro, E&E News, and Agency IQ—we deliver the depth, tools, and insights that power key decisions in Washington and beyond

We’re looking for a Senior Account Manager to join our Strategic Accounts team—responsible for deepening relationships with POLITICO’s largest and most high-value customers, including major corporations and associations. As a Senior Account Manager, you will own a portfolio of 40-50 key accounts across multiple industries. You will drive account growth through strategic engagement, business acumen, and meaningful customer conversations. You’ll partner closely with a dedicated Customer Success team to deliver a best-in-class client experience—balancing vision-setting with execution.

What You'll Do:

• Build and execute strategic account plans focused on retention, upsell, and long-term expansion

• Lead high-impact conversations—both virtual and in-person—with stakeholders across customer organizations, from daily users to senior executives

• Identify opportunities for cross-sell and product adoption (POLITICO Pro US, Pro Europe, and E&E News)

• Build cross-functional partnerships to advance strategic initiatives, resolve complex account issues, and ensure alignment with evolving product and market priorities

• Develop and lead de-risking strategies to protect revenue and strengthen client value ahead of potential contractions or churn

• Partner with Customer Success to align on delivery strategy and deepen customer value

• Leverage insights from usage, account health, and industry trends to recommend relevant solutions

• Drive renewals with a focus on longer-term contracts and YoY growth targets

• Represent POLITICO with credibility and empathy, serving as a trusted advisor to client stakeholders

• Log activity and maintain pipeline hygiene in Salesforce, sharing updates with leadership as needed

What You'll Need:

• 5-8+ years of experience in account management, client success, or consultative sales

• A proven track record of growing accounts through renewals, upsell, and cross-sell

• Experience successfully working cross-functionally with a Customer Success team to deliver client outcomes

• Comfort navigating complex organizations and building relationships across all levels of seniority

• Excellent written, verbal, and presentation skills

• High business and sales acumen—you know how to connect policy impact to business needs

• A strategic mindset, able to think beyond one transaction to grow long-term account value

• A growth mindset—you believe we all have room to improve, and you value ongoing coaching and development

• Proficiency with Salesforce or similar CRM tools

At POLITICO, we value integrity, collaboration, and innovation. This role offers the opportunity to work alongside top executives and contribute to a dynamic HR team. If you are an organized, motivated, and detail-driven professional who thrives in an in-office setting, we encourage you to apply. 

We value our people. Click here for more on what we offer and what it’s like to work for POLITICO. 

Let’s keep in touch. You can view our list of open positions here and email us [email protected]. We hope to see your application soon! 

About Us. 

POLITICO illuminates the forces shaping global power. Since 2007, we have delivered intelligence that anticipates tomorrow's headlines, not reports on yesterday's news. As politics has increasingly become the defining force of our era, our work has never been more vital. 

Cabinet secretaries and Ministers start their mornings with our analysis. CEOs shape strategy around our reporting. Advocacy leaders rely on our insights to move policy. We deliver the straightforward facts and clear-eyed analysis they need to navigate the most complex political landscape of our lifetimes. 

Our 1,100+ publishing professionals across the world's key democratic capitals—Washington, Brussels, London, Paris, Berlin, Sacramento, and New York—form the world's premier politics and policy newsroom. We tell the story of how power really works by explaining who wields it and how they plan to exercise it, connecting dots others miss and delivering scoops from sources others don't even know exist. 

Innovation has always been a core tenet of our story. At launch, we bet that depth would trump scale, that talent would trump traffic, and that politics would become central to modern life. In 2011, we made another bet and launched POLITICO Pro to help decision-makers understand the business of government, transforming both how they shape government action and the business of journalism itself. 

These bets have made POLITICO the most successful digital news startup of its generation and the indispensable resource for leaders who shape the future. Today, we are a rarity in media: a growing, profitable, and sustainable news organization. 

POLITICO is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer is dedicated to shaping the future of journalism in the free world, believing that a free and informed society is essential to democracy. The company’s guiding principles - first articulated as  The Essentials by founder Axel Springer in the aftermath of World War II - remain a cornerstone of the company’s foundation today. Learn more about Axel Springer. 

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