The Role
Lead day-to-day account delivery for print/POSM and premiums projects from brief to execution. Serve as primary client contact, coordinate cross-functional teams, ensure quality, budget control, timelines, and continuous improvement, and contribute to strategic scoping and reporting.
Summary Generated by Built In
We are seeking a Senior Account Manager to join as part of the local client team for one of adm Indicia’s largest global accounts, a long-term partnership that has recently entered a new phase of strategic growth. As the day-to-day operational lead in the market, the Senior Account Manager plays a vital role in delivering excellence, fostering trust, and helping the team unlock further value upstream.
This person will collaborate closely with the Group Account Director, Operational Team Lead and regional leads across performance, operations, and sourcing.
The Senior Account Manager plays a key role in ensuring the successful planning, coordination, and delivery of client projects throughout the entire marketing production lifecycle. They serve as a primary day-to-day contact for client stakeholders and internal teams, maintaining a strong focus on quality, timeliness, and impact.
The Senior Account Manager plays a key role in ensuring the successful planning, coordination, and delivery of client projects throughout the entire marketing production lifecycle. They serve as a primary day-to-day contact for client stakeholders and internal teams, maintaining a strong focus on quality, timeliness, and impact.
With a comprehensive understanding of the end-to-end print / POSM production and Premiums delivery process — from brief to execution, the SAM ensures consistency, collaborative momentum, and ongoing improvement.
This is a hybrid role with 1 day per week in our Warsaw office.
This is a hybrid role with 1 day per week in our Warsaw office.
Key Responsibilities
- Own and oversee daily project management from briefing through to delivery, ensuring clarity, accuracy, and control throughout the process.
- Build and maintain strong relationships with client stakeholders, acting as a trusted and solutions-focused partner.
- Collaborate closely with creative, performance, and production teams to ensure alignment and timely delivery of projects.
- Contribute to strategic scoping and briefing sessions, helping shape solutions that meet brand, shopper, and procurement objectives.
- Ensure quality control standards are maintained and all deliverables meet brand, budget, and timeline requirements.
- Support internal project reviews and retrospectives to identify opportunities for continuous improvement and best practice sharing.
- Drive consistent documentation, project tracking, and reporting to keep teams and stakeholders informed and aligned.
Skills, Knowledge and Expertise
- Minimum 6 years’ experience in client services, marketing, print/POSM and/or Premiums production, or retail campaign delivery — ideally in an agency environment
- Proven track record managing complex, multi-stakeholder projects in fast-paced environments
- Excellent project management, timekeeping, and organisational skills
- Strong communicator and confident relationship builder at all levels, who can manage multiple stakeholders and priorities
- Good commercial awareness and attention to budget control
- Able to proactively identify risks and recommend solutions
- Comfortable navigating ambiguity and able to course-correct when needed
- Understanding of shopper marketing and/or retail activation is a plus
Equal Opportunities
adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.
About
As a next-generation brand activation agency, adm Indicia's purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase. Everything we do is optimised through leading strategic capability and actioned through executional excellence.We transform marketing compromise into a powerful co-promise, creating and activating meaningful brand experiences that drive ROI. Brands have had to juggle multiple agencies, struggle to see value in ever-increasing customer data, and deliver disconnected digital and physical experiences – just some of the compromise frustrating marketing for too long. With joined-up strategy, execution and seamless activation, our combined expertise means we can help brands deliver impact through every stage of the customer journey.Founded in 1992, we have a global footprint with 46 offices in 33 countries, allowing us to deliver local activation of global strategies for brands across the world. Recognized with a platinum rating by EcoVadis for sustainability, we are experts at identifying the most impactful and sustainable solutions for over 800 brands around the globe.
Skills Required
- Minimum 6 years' experience in client services, marketing, print/POSM and/or premiums production, or retail campaign delivery
- Proven track record managing complex, multi-stakeholder projects in fast-paced environments
- Excellent project management, timekeeping, and organisational skills
- Strong communicator and confident relationship builder at all levels
- Good commercial awareness and attention to budget control
- Ability to proactively identify risks and recommend solutions
- Comfortable navigating ambiguity and able to course-correct when needed
- Understanding of shopper marketing and/or retail activation
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The Company
What We Do
adm Group is a global marketing execution partner to some of the world's most iconic brands. Our purpose is to create meaningful and sustainable brand experiences. We transform marketing execution by bringing together intuitive technology, our expertise in managing complex global supply chains, and a network of local experts to empower marketing, procurement, supply chain and sales teams bringing simplicity, visibility, agility, and efficiency to drive end-to-end marketing execution and performance. We are trusted to deliver solutions in creative innovation, strategic sourcing, final mile execution, analytics and data-driven insights. Founded in 1992, we have a global footprint with 46 offices in 33 countries, allowing us to deliver local activation of global strategies for brands across the world. Recognized with a platinum rating by EcoVadis for sustainability, we are experts at identifying the most impactful and sustainable solutions for over 800 brands around the globe. For more information, please visit https://www.admgroup.com
